Knowledge Junction Systems Announces Enhanced Connectivity Option For Communications Providers

Knowledge Junction's SmartLinks(TM) Application Program Interfaces (APIs)

Enable Seamless Integration of Information Between Leading CRM

And OSS Applications



Apr 11, 2001, 01:00 ET from Knowledge Junction Systems

    VANCOUVER, British Columbia, April 11 /PRNewswire/ --
 Knowledge Junction Systems (KJS), the provider of multichannel guided selling
 software applications that accelerate and simplify complex communications
 sales, today announced the first step in a strategy to provide seamless
 integration of business-critical front and back-office applications through a
 series of SmartLinks(TM) APIs.
     Knowledge Junction's SmartLinks, contained within the company's flagship
 software application, ConciseMatch(R), are based on Enterprise Java Beans
 (EJB) to transfer and map data between customer relationship management (CRM),
 ordering, billing and provisioning applications. SmartLinks provide critical
 integration services including security management, transaction monitoring,
 and .dll for seamless and secure integration, resulting in a single,
 integrated guided selling and customer business process management system for
 a variety of selling models and channels.
     "The ability to quickly deploy complete selling and customer care
 solutions is absolutely critical in today's challenging telecommunications
 market," said Rizwan Kheraj, KJS co-founder, president and chief technology
 officer. "With SmartLinks, our customers will benefit from investment
 protection for their existing applications and systems, while streamlining the
 integration of all customer interfaces and contact points from sales to
 service."
     ConciseMatch is the telecommunication industry's first Web-based software
 solution that guides a complex sale quickly and accurately through a
 consistent process and workflow:  analyzing a customer's needs, developing
 up-to-date product and service recommendations, and delivering a detailed,
 viable quote, proposal or contract -- all within minutes. With the addition of
 SmartLinks APIs to enable front and back-office integration, customers realize
 an increase in revenue velocity, higher productivity, order accuracy and
 consistency across all sales models and channels.
     Knowledge Junction currently supplies out-of-the-box APIs to
 MS SQL Server 7.0 and MS Office 2000. Functionality with Oracle 8i is expected
 in fall, 2001.
 
     About Knowledge Junction Systems:
     Knowledge Junction Systems (KJS) is transforming commerce through the
 development of multichannel guided selling software applications that
 accelerate and simplify complex communications sales. KJS's flagship product,
 ConciseMatch, integrates industry-specific and customer knowledge with
 superior decisioning technology, enabling customers to rapidly increase
 revenue, decrease the cost of sales and installation, and improve overall
 customer satisfaction. For more information on the Vancouver, British
 Columbia-based company, visit www.kjunction.com or call 888-757-3339.
 
 

SOURCE Knowledge Junction Systems
    VANCOUVER, British Columbia, April 11 /PRNewswire/ --
 Knowledge Junction Systems (KJS), the provider of multichannel guided selling
 software applications that accelerate and simplify complex communications
 sales, today announced the first step in a strategy to provide seamless
 integration of business-critical front and back-office applications through a
 series of SmartLinks(TM) APIs.
     Knowledge Junction's SmartLinks, contained within the company's flagship
 software application, ConciseMatch(R), are based on Enterprise Java Beans
 (EJB) to transfer and map data between customer relationship management (CRM),
 ordering, billing and provisioning applications. SmartLinks provide critical
 integration services including security management, transaction monitoring,
 and .dll for seamless and secure integration, resulting in a single,
 integrated guided selling and customer business process management system for
 a variety of selling models and channels.
     "The ability to quickly deploy complete selling and customer care
 solutions is absolutely critical in today's challenging telecommunications
 market," said Rizwan Kheraj, KJS co-founder, president and chief technology
 officer. "With SmartLinks, our customers will benefit from investment
 protection for their existing applications and systems, while streamlining the
 integration of all customer interfaces and contact points from sales to
 service."
     ConciseMatch is the telecommunication industry's first Web-based software
 solution that guides a complex sale quickly and accurately through a
 consistent process and workflow:  analyzing a customer's needs, developing
 up-to-date product and service recommendations, and delivering a detailed,
 viable quote, proposal or contract -- all within minutes. With the addition of
 SmartLinks APIs to enable front and back-office integration, customers realize
 an increase in revenue velocity, higher productivity, order accuracy and
 consistency across all sales models and channels.
     Knowledge Junction currently supplies out-of-the-box APIs to
 MS SQL Server 7.0 and MS Office 2000. Functionality with Oracle 8i is expected
 in fall, 2001.
 
     About Knowledge Junction Systems:
     Knowledge Junction Systems (KJS) is transforming commerce through the
 development of multichannel guided selling software applications that
 accelerate and simplify complex communications sales. KJS's flagship product,
 ConciseMatch, integrates industry-specific and customer knowledge with
 superior decisioning technology, enabling customers to rapidly increase
 revenue, decrease the cost of sales and installation, and improve overall
 customer satisfaction. For more information on the Vancouver, British
 Columbia-based company, visit www.kjunction.com or call 888-757-3339.
 
 SOURCE  Knowledge Junction Systems