Many Happy Returns With Returns@Ease

Dec 28, 2009, 09:00 ET from U.S. Postal Service

Consumers and Merchants Have Options for Gift Returns

WASHINGTON, Dec. 28 /PRNewswire-USNewswire/ -- If the shoe fits, wear it; if it doesn't, return it with one of the package return services available from the U.S. Postal Service. Merchants, shippers and consumers looking for reliable, cost-effective solutions for returning holiday gift merchandise have several options available through Returns@Ease at

"Our package return services provide a variety of options for consumers and business mailers," said Robert Bernstock, president, Mailing and Shipping Services. "Whatever the service requirement, we have solutions available for returning merchandise quickly and efficiently."

Merchandise Return Service provides shippers with the flexibility to offer customers package return options using First-Class Mail, Priority Mail, or other package service, according to Bernstock, depending on urgency, size and cost. It is a convenient end-to-end returns solution.

Parcel Return Service provides qualifying high-volume business mailers with convenience and cost savings through a work-share discount program. Shippers can take advantage of the work-share discounts by enrolling in the program directly or by working with an approved third-party reverse logistics provider.

Shippers choosing either Merchandise Return Service or Parcel Return Service can simply include a return label with the original order or send it to customers via mail or e-mail.

Consumers returning holiday gifts from friends and family can rely on the ease and convenience of online solutions at Click-N-Ship to pay for postage, print shipping labels and request package pickup. Click-N-Ship offers consumers a quick and easy way to return gifts using a desktop computer at home or the office. They will also receive an online discount for postage and free Delivery Confirmation service on Priority Mail and Express Mail packages.

Package pickup is available for packages prepared through Click-N-Ship, Parcel Return Service and Merchandise Return Service at

Regardless of the reason why holiday gifts need to be returned, the Postal Service can take care of the "how" through one of the simple and convenient return services found at Returns@Ease.

The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations.

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A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars. With 36,000 retail locations and the most frequently visited website in the federal government, the Postal Service relies on the sale of postage, products and services to pay for operating expenses. Named the Most Trusted Government Agency five consecutive years and the third Most Trusted Business in the nation by the Ponemon Institute, the Postal Service has annual revenue of more than $68 billion and delivers nearly half the world's mail. If it were a private sector company, the U.S. Postal Service would rank 28th in the 2009 Fortune 500.

SOURCE U.S. Postal Service