Mexicana Airlines Receives Various Awards ** Recognized for Its Excellent Service at a World-Wide Level **

Apr 16, 2001, 01:00 ET from Mexicana Airlines

    SAN ANTONIO, April 16 /PRNewswire/ -- Mexicana Airlines announced that it
 has received world-wide recognition for its excellence in service through
 4 different awards received throughout the first quarter of this year, which
 are as follow:
 
     -- Best Airline to Central America, Airline Quality Research
        Mexicana was voted as the Best Airline to Central America by Airline
        Quality, a research company based in England, which surveyed a total
        of 2.7 million travelers around the world over a 9-month period.
        Airline Quality also ranks the airlines individually using a star-
        ranking system, where airlines receive 1 to 5 stars, based on the
        overall quality of its classes of service (First Class, Business,
        Economy) as well as safety, seating, catering and the cabin staff.
        Mexicana received 4 out 5 stars for its Executive Class, for its
        safety procedures and systems, and for the catering and seating in its
        business class cabin.
     -- Best Airline to Mexico, Latin Finance
        Mexicana was voted as the Best Airline to Mexico by readers of the
        national financial publication Latin Finance which has a vast
        circulation in the United States and Latin America.
     -- Best Airline to Central and Latin America, World Travel Awards
        Mexicana received the World Travel Award 2001 for the Best Airline to
        Central and Latin America, through a voting process of over
        80,000 travel agents from all around the world.  Mexicana has
        consistently been recognized with this award consecutively for the
        past 5 years.
     -- Double Eagle Award, U.S.-Mexico Chamber of Commerce
        Mexicana received this award in conjunction with its Star Alliance
        partner, United Airlines, for its key role in strengthening the
        commercial ties between the United States and Mexico through the route
        network that both airlines have created between the United States and
        Mexico through their code-share network.
 
     "Mexicana Airlines has strived to offer a top-notch product to its
 travelers, in its commitment of growth at an international level.  Mexicana
 has a very interesting mix of travelers, such as the businessman, the
 passenger traveling for leisure, and the hispanic and ethnic passengers
 traveling home to visit family and relatives.  Trying to meet the demands of
 such a mixed variety of passengers is not an easy task, yet, I feel that
 Mexicana has successfully accomplished this.  Therefore, we are very proud to
 be recognized for our accomplishments," commented Mr. Fernando Flores, CEO and
 President of Mexicana Airlines.
     Mexicana Airlines currently offers 13 gateways in the United States and
 Canada which consist of:  Los Angeles, San Francisco, San Jose, Oakland, Las
 Vegas, Denver, San Antonio, Miami, Orlando, Chicago, New York, Montreal and
 Toronto.  It also offers service to 30 destinations in the Republic of Mexico,
 with Mexico City as its main hub, and 7 countries in Central, South America
 and the Caribbean, which are Panama, Guatemala, Costa Rica, Venezuela,
 Argentina, Colombia and Cuba.
     Mexicana announced during the reception given for the Double Eagle Award
 in Chicago, on March 28, 2001, that it plans to open a new gateway in the
 Chicago area, by flying between Midway Airport and Mexico, effective as of
 November 2001.
     Mexicana Airlines services passengers from the U.S. and Canada to Mexico,
 Central and South America.  Mexicana holds one of the best safety and on-time
 performance records among international carriers.  It has also received
 prestigious industry awards for best Latin American carrier and outstanding
 customer service.  As the longest operating commercial airline in North
 America, Mexicana operates more than 350 flights per day from over
 50 gateways.  For additional information and reservations call 1-800-531-7921
 in the U.S. and Canada; dial 1-800-531-9343 for reservations in Spanish.  For
 Customer Assistance call 1-800-631-6090.  Travel agents dial 1-800-531-7923.
 Web site:  www.mexicana.com.
 
      Contact:  jennyjenks@mexicana.com.
 
 

SOURCE Mexicana Airlines
    SAN ANTONIO, April 16 /PRNewswire/ -- Mexicana Airlines announced that it
 has received world-wide recognition for its excellence in service through
 4 different awards received throughout the first quarter of this year, which
 are as follow:
 
     -- Best Airline to Central America, Airline Quality Research
        Mexicana was voted as the Best Airline to Central America by Airline
        Quality, a research company based in England, which surveyed a total
        of 2.7 million travelers around the world over a 9-month period.
        Airline Quality also ranks the airlines individually using a star-
        ranking system, where airlines receive 1 to 5 stars, based on the
        overall quality of its classes of service (First Class, Business,
        Economy) as well as safety, seating, catering and the cabin staff.
        Mexicana received 4 out 5 stars for its Executive Class, for its
        safety procedures and systems, and for the catering and seating in its
        business class cabin.
     -- Best Airline to Mexico, Latin Finance
        Mexicana was voted as the Best Airline to Mexico by readers of the
        national financial publication Latin Finance which has a vast
        circulation in the United States and Latin America.
     -- Best Airline to Central and Latin America, World Travel Awards
        Mexicana received the World Travel Award 2001 for the Best Airline to
        Central and Latin America, through a voting process of over
        80,000 travel agents from all around the world.  Mexicana has
        consistently been recognized with this award consecutively for the
        past 5 years.
     -- Double Eagle Award, U.S.-Mexico Chamber of Commerce
        Mexicana received this award in conjunction with its Star Alliance
        partner, United Airlines, for its key role in strengthening the
        commercial ties between the United States and Mexico through the route
        network that both airlines have created between the United States and
        Mexico through their code-share network.
 
     "Mexicana Airlines has strived to offer a top-notch product to its
 travelers, in its commitment of growth at an international level.  Mexicana
 has a very interesting mix of travelers, such as the businessman, the
 passenger traveling for leisure, and the hispanic and ethnic passengers
 traveling home to visit family and relatives.  Trying to meet the demands of
 such a mixed variety of passengers is not an easy task, yet, I feel that
 Mexicana has successfully accomplished this.  Therefore, we are very proud to
 be recognized for our accomplishments," commented Mr. Fernando Flores, CEO and
 President of Mexicana Airlines.
     Mexicana Airlines currently offers 13 gateways in the United States and
 Canada which consist of:  Los Angeles, San Francisco, San Jose, Oakland, Las
 Vegas, Denver, San Antonio, Miami, Orlando, Chicago, New York, Montreal and
 Toronto.  It also offers service to 30 destinations in the Republic of Mexico,
 with Mexico City as its main hub, and 7 countries in Central, South America
 and the Caribbean, which are Panama, Guatemala, Costa Rica, Venezuela,
 Argentina, Colombia and Cuba.
     Mexicana announced during the reception given for the Double Eagle Award
 in Chicago, on March 28, 2001, that it plans to open a new gateway in the
 Chicago area, by flying between Midway Airport and Mexico, effective as of
 November 2001.
     Mexicana Airlines services passengers from the U.S. and Canada to Mexico,
 Central and South America.  Mexicana holds one of the best safety and on-time
 performance records among international carriers.  It has also received
 prestigious industry awards for best Latin American carrier and outstanding
 customer service.  As the longest operating commercial airline in North
 America, Mexicana operates more than 350 flights per day from over
 50 gateways.  For additional information and reservations call 1-800-531-7921
 in the U.S. and Canada; dial 1-800-531-9343 for reservations in Spanish.  For
 Customer Assistance call 1-800-631-6090.  Travel agents dial 1-800-531-7923.
 Web site:  www.mexicana.com.
 
      Contact:  jennyjenks@mexicana.com.
 
 SOURCE  Mexicana Airlines