MRO Software's New Suite of Enabling Technologies Expedites the Industrial Supply Chain

Hosted Suite of Products Quickly and Affordably

E-Commerce Enables the Industrial Supply Chain



Apr 10, 2001, 01:00 ET from MRO Software

    BEDFORD, Mass., April 10 /PRNewswire/ -- MRO Software (NASDAQ:   MROI) the
 leading provider of solutions for streamlining the supply chain for
 maintenance, repair and operations (MRO) materials, today announced it has
 released its next generation of hosted products that will quickly and
 affordably e-Commerce enable distributors and manufacturers of industrial
 parts and equipment.  Available today, these new solutions bring strategic MRO
 to the forefront of the market reducing the cost and complexity of the entire
 industrial supply chain.
     MRO Software provides tools for distributors and manufacturers to succeed
 in today's e-Commerce world, and to be more closely connected with their
 customers.  mroManufacturer(TM), mroDistributor(TM) and mroConnect(TM) give
 distributors and manufacturers of industrial parts a quick and easy way to
 conduct business with their partners and customers over the Internet.  By
 utilizing these hosted solutions, companies can immediately participate in
 Internet-based e-Commerce, and ensure their ability to provide quality service
 to existing customers in an era of heightened competition.
     "The industrial supply chain is an integral component of today's economy,
 literally providing the fuel that drives business," commented Tim Minahan,
 research director of Aberdeen Group.  "e-Commerce offers a great opportunity
 and incentive for companies to streamline processes and commerce activities
 throughout the extended value chain.  However, Aberdeen research finds that
 early e-Commerce initiatives suffer from lack of support for supplier
 participation.  MRO Software's new suite of products addresses the unique
 challenges of industrial supplier enablement from catalog development to
 transaction management and empowers buyers and suppliers to realize
 efficiencies and new opportunities in the industrial market."
     These flexible solutions enable manufacturers, distributors and
 marketplaces to expand business potential, achieve lower order processing
 costs, eliminate unnecessary duplication of data and decrease costs while
 improving the level of customer service.
     mroManufacturer -- makes it easy to create and maintain a sophisticated
 online catalog complete with text, photos, drawings, and even item-specific
 Web links.  With a single repository of searchable catalog content,
 mroManufacturer is accessible to distributors or end users anywhere via the
 mroHosting Center(SM), providing information and availability on a 24/7/365
 basis.  This catalog content can also be shared through the manufacturers'
 distribution channels for creation of mroDistributor catalogs.
     mroDistributor -- provides a cost effective online presence by enabling
 the development and maintenance of a single catalog.  mroDistributor works
 with a single connection to the distributor's business systems to provide
 real-time order status and product availability information to a variety of
 buyers.  Buyers can access the catalog content in mroDistributor from a
 variety of purchasing applications, marketplaces and exchanges, and can also
 customize their view to show contract pricing, special parts and only products
 relevant to their business.
     mroConnect -- creates an aggregated virtual distributor network for
 marketplace and exchange providers that want to provide procurement of
 supplies required for plant maintenance.  This adds to the value of their
 existing marketplace offerings.  mroConnect includes a browser-based buying
 application, a search engine, relationship management applications and order
 management capabilities targeted for industrial MRO procurement.
     "Our market prominence within the industrial supply chain uniquely enables
 us to connect manufacturers, suppliers and marketplaces to more effectively
 manage and optimize their customer and partner relationships surrounding
 strategic MRO," said Jack Young, executive vice president, products and
 technology of MRO Software.  "MRO Software's new suite of hosted solutions
 provide the industrial market with advanced technologies and cost-effective
 tools that enable participants to make their business processes more
 efficient, while preserving the brands that they have spent years, if not
 decades building."
 
     About MRO Software, Inc.
     MRO Software, Inc. is the leading solutions provider for powering the
 industrial supply chain.  MAXIMO(R), the Company's demand-side product, is
 deployed at over 8,000 businesses, government agencies, and other
 organizations to assist them in managing asset and resource productivity.
 These capabilities, which include business rules with maintenance best
 practices, tight integration with various business systems, and the ability to
 effectively address both low cost and complex procurement needs, are critical
 success factors for plants and facilities whose overall competitiveness are
 tied to efficiencies and productivity that can be realized across the entire
 industrial supply chain.
     The Company complements its MAXIMO work and materials management software
 with its MRO.COM supply-side suite of hosted solutions.  MRO.COM provides
 enabling B2B technology and content services to manufacturers and distributors
 of industrial parts and equipment.
 
     Based in Bedford, Mass. with over 1,000 employees, MRO Software markets
 its products through a direct sales force with sales offices throughout the
 United States, Argentina, Australia, Brazil, Canada, China, France, Germany,
 Hong Kong, India, Italy, Mexico, the Netherlands, Singapore, Sweden, Thailand,
 and the United Kingdom, combined with a network of international distributors.
 All MRO Software news releases are available via the MRO Software Home Page at
 www.mro.com .
 
     MAXIMO is a registered trademark, and MRO.COM, mroManufacturer,
 mroConnect, mroDistributor, mroHosting Center and MRO Software are trademarks
 or service marks, of MRO Software, Inc.
 
     This press release contains forward-looking statements within the meaning
 of Section 27A of the Securities Act of 1933 and Section 21E of the Securities
 Exchange Act of 1934.  Actual events and MRO Software's actual results could
 differ materially from those set forth in the forward-looking statements.  The
 reader should be aware that the announced products are new and many of the new
 features, functions, cost savings, efficiencies and other benefits that are
 expected from the new products are as of yet untested and unproven.  The
 reader should also consider those factors discussed in the section entitled
 "Factors Affecting Future Performance" on page 15 of MRO Software's Annual
 Report on Form 10-K dated December 29, 2000.
 
 

SOURCE MRO Software
    BEDFORD, Mass., April 10 /PRNewswire/ -- MRO Software (NASDAQ:   MROI) the
 leading provider of solutions for streamlining the supply chain for
 maintenance, repair and operations (MRO) materials, today announced it has
 released its next generation of hosted products that will quickly and
 affordably e-Commerce enable distributors and manufacturers of industrial
 parts and equipment.  Available today, these new solutions bring strategic MRO
 to the forefront of the market reducing the cost and complexity of the entire
 industrial supply chain.
     MRO Software provides tools for distributors and manufacturers to succeed
 in today's e-Commerce world, and to be more closely connected with their
 customers.  mroManufacturer(TM), mroDistributor(TM) and mroConnect(TM) give
 distributors and manufacturers of industrial parts a quick and easy way to
 conduct business with their partners and customers over the Internet.  By
 utilizing these hosted solutions, companies can immediately participate in
 Internet-based e-Commerce, and ensure their ability to provide quality service
 to existing customers in an era of heightened competition.
     "The industrial supply chain is an integral component of today's economy,
 literally providing the fuel that drives business," commented Tim Minahan,
 research director of Aberdeen Group.  "e-Commerce offers a great opportunity
 and incentive for companies to streamline processes and commerce activities
 throughout the extended value chain.  However, Aberdeen research finds that
 early e-Commerce initiatives suffer from lack of support for supplier
 participation.  MRO Software's new suite of products addresses the unique
 challenges of industrial supplier enablement from catalog development to
 transaction management and empowers buyers and suppliers to realize
 efficiencies and new opportunities in the industrial market."
     These flexible solutions enable manufacturers, distributors and
 marketplaces to expand business potential, achieve lower order processing
 costs, eliminate unnecessary duplication of data and decrease costs while
 improving the level of customer service.
     mroManufacturer -- makes it easy to create and maintain a sophisticated
 online catalog complete with text, photos, drawings, and even item-specific
 Web links.  With a single repository of searchable catalog content,
 mroManufacturer is accessible to distributors or end users anywhere via the
 mroHosting Center(SM), providing information and availability on a 24/7/365
 basis.  This catalog content can also be shared through the manufacturers'
 distribution channels for creation of mroDistributor catalogs.
     mroDistributor -- provides a cost effective online presence by enabling
 the development and maintenance of a single catalog.  mroDistributor works
 with a single connection to the distributor's business systems to provide
 real-time order status and product availability information to a variety of
 buyers.  Buyers can access the catalog content in mroDistributor from a
 variety of purchasing applications, marketplaces and exchanges, and can also
 customize their view to show contract pricing, special parts and only products
 relevant to their business.
     mroConnect -- creates an aggregated virtual distributor network for
 marketplace and exchange providers that want to provide procurement of
 supplies required for plant maintenance.  This adds to the value of their
 existing marketplace offerings.  mroConnect includes a browser-based buying
 application, a search engine, relationship management applications and order
 management capabilities targeted for industrial MRO procurement.
     "Our market prominence within the industrial supply chain uniquely enables
 us to connect manufacturers, suppliers and marketplaces to more effectively
 manage and optimize their customer and partner relationships surrounding
 strategic MRO," said Jack Young, executive vice president, products and
 technology of MRO Software.  "MRO Software's new suite of hosted solutions
 provide the industrial market with advanced technologies and cost-effective
 tools that enable participants to make their business processes more
 efficient, while preserving the brands that they have spent years, if not
 decades building."
 
     About MRO Software, Inc.
     MRO Software, Inc. is the leading solutions provider for powering the
 industrial supply chain.  MAXIMO(R), the Company's demand-side product, is
 deployed at over 8,000 businesses, government agencies, and other
 organizations to assist them in managing asset and resource productivity.
 These capabilities, which include business rules with maintenance best
 practices, tight integration with various business systems, and the ability to
 effectively address both low cost and complex procurement needs, are critical
 success factors for plants and facilities whose overall competitiveness are
 tied to efficiencies and productivity that can be realized across the entire
 industrial supply chain.
     The Company complements its MAXIMO work and materials management software
 with its MRO.COM supply-side suite of hosted solutions.  MRO.COM provides
 enabling B2B technology and content services to manufacturers and distributors
 of industrial parts and equipment.
 
     Based in Bedford, Mass. with over 1,000 employees, MRO Software markets
 its products through a direct sales force with sales offices throughout the
 United States, Argentina, Australia, Brazil, Canada, China, France, Germany,
 Hong Kong, India, Italy, Mexico, the Netherlands, Singapore, Sweden, Thailand,
 and the United Kingdom, combined with a network of international distributors.
 All MRO Software news releases are available via the MRO Software Home Page at
 www.mro.com .
 
     MAXIMO is a registered trademark, and MRO.COM, mroManufacturer,
 mroConnect, mroDistributor, mroHosting Center and MRO Software are trademarks
 or service marks, of MRO Software, Inc.
 
     This press release contains forward-looking statements within the meaning
 of Section 27A of the Securities Act of 1933 and Section 21E of the Securities
 Exchange Act of 1934.  Actual events and MRO Software's actual results could
 differ materially from those set forth in the forward-looking statements.  The
 reader should be aware that the announced products are new and many of the new
 features, functions, cost savings, efficiencies and other benefits that are
 expected from the new products are as of yet untested and unproven.  The
 reader should also consider those factors discussed in the section entitled
 "Factors Affecting Future Performance" on page 15 of MRO Software's Annual
 Report on Form 10-K dated December 29, 2000.
 
 SOURCE  MRO Software

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