NACHA Selects Winners of First ACH Quality Award

FFCA, WellPoint, ADP and Mellon to Be

Honored at PAYMENTS 2001 Conference



Apr 02, 2001, 01:00 ET from National Automated Clearing House Association

    HERNDON, Va., April 2 /PRNewswire/ -- NACHA - The Electronic Payments
 Association has selected Franchise Finance Corporation of America, WellPoint
 Health Networks, Automatic Data Processing, and Mellon Financial Corporation
 as the winners of the first ACH Quality Award in recognition of their
 successes in implementing quality Automated Clearing House (ACH) processes.
     "The ACH Quality Award showcases ACH Network participants that are
 implementing the industry's best practices," said Michael W. Paulette,
 Chairman of the ACH Quality Task Force and a Senior Vice President at Bank of
 America.  "These winners are outstanding case studies of quality ACH processes
 in action."
     Franchise Finance Corporation of America of Scottsdale, Arizona, a
 commercial real estate financing company, is being recognized as a corporate
 originator.  FFCA recently implemented a streamlined and more flexible ACH
 system that reduced its entire monthly ACH process from an average of
 3 1/2 - 4 1/2 days of total work effort to 5-6 hours.  At the same time, the
 company's new ACH system reduced the risk of error, improved internal
 controls, integrated with accounting and database systems, and provided better
 and more flexible customer service.
     WellPoint Health Networks of Thousand Oaks, California is also being
 recognized as a corporate originator of ACH payments.  The company is
 replacing its check disbursements to individuals, health providers, hospitals
 and pharmacies, estimated at 9.6 million checks annually totaling $9 billion,
 with an ACH-based disbursement system incorporating electronic data
 interchange.  WellPoint projects a savings of $350,000 in 2001 by replacing
 many of these checks with ACH payments.
     Automatic Data Processing, Inc. (ADP(R)) of Roseland, New Jersey, the
 world's leading provider of integrated human resources, benefits and payroll
 solutions, is being recognized as a third party provider of Direct Deposit
 services.  ADP implemented a system to automate the processing of
 notifications of change (NOC).  NOCs are used by receiving financial
 institutions to inform originators that information in their ACH files needs
 to be updated.   For its Full Service Direct Deposit product, ADP was
 receiving as many as 40,000 NOCs a month.  ADP's automated process has
 eliminated the need for a large portion of these NOCs to be manually updated
 by the Clients and has assured the accuracy of NOC updates.  The process has
 also dramatically reduced the number of repeat NOCs, and has accelerated the
 updating and Client notification process for all remaining NOCs covered by the
 automation.
     Mellon Financial Corporation, headquartered in Pittsburgh, Pennsylvania,
 is a global financial services company.  Mellon Global Cash Management's ACH
 Operations group is being recognized for the outstanding quality of the ACH
 services it provides to its corporate customers.  In 2000, Mellon processed
 more than 125,000 ACH origination files, and missed picking up only one.  In
 addition, Mellon's ACH production agents processed 660,000 requests from its
 customers to adjust ACH payments, and made zero errors.  Mellon's ACH customer
 satisfaction is consistently rated at 98 percent.
     The ACH Quality Award winners will receive the award, and present their
 winning entries, at a session at NACHA's PAYMENTS 2001 conference in
 Washington, DC on Tuesday, April 24, 2001 at 10:15 a.m.  Their case studies
 will also be published in NACHA's 2001 Electronic Payments Review and Buyers'
 Guide.
     The ACH Quality Award is part of the ACH Quality Initiative, a set of
 recommendations to maintain the high quality of the ACH Network.  The
 recommendations were developed by the ACH Quality Task Force and based on the
 results of a survey conducted among financial institutions and corporate users
 of the ACH Network.  The Quality Initiative consists of enhanced ACH Network
 statistics, third-party service provider obligations, a customer service
 database, marketing the quality of the ACH Network, as well as the ACH Quality
 Award.
 
     Additional Contacts:
     Franchise Finance Corporation of America: Dennis P. Pepperd, Senior Vice
 President of Information Systems, 480-585-2207, dpepperd@ffca.com .
     WellPoint Health Networks: Ken Ferber, Staff Vice President, Corporate
 Communications, 805-557-6794, ken.ferber@wellpoint.com .
     Automatic Data Processing: Jim Dana, Banking Project Manager,
 973-974-7731, jim_dana@es.adp.com .
     Mellon Financial Corporation: Ron Sommer, 412-236-0082,
 sommer.rw@mellon.com .
 
     About NACHA - The Electronic Payments Association
     NACHA is the leading organization in developing electronic solutions to
 improve the payments system.  NACHA represents more than 12,000 financial
 institutions through direct memberships and a network of regional payments
 associations, and 650 organizations through its industry councils and
 Affiliate Membership program.  NACHA develops operating rules and business
 practices for the Automated Clearing House (ACH) Network and for electronic
 payments in the areas of Internet commerce, electronic bill and invoice
 presentment and payment (EBPP, EIPP), financial electronic data interchange
 (EDI), international payments, electronic checks, and electronic benefits
 transfer (EBT).  Visit NACHA on the Internet at http://www.nacha.org .
 
    CONTACT:  Michael Herd of the National Automated Clearing House
 Association, 703-561-3924, or mherd@nacha.org .
 
 

SOURCE National Automated Clearing House Association
    HERNDON, Va., April 2 /PRNewswire/ -- NACHA - The Electronic Payments
 Association has selected Franchise Finance Corporation of America, WellPoint
 Health Networks, Automatic Data Processing, and Mellon Financial Corporation
 as the winners of the first ACH Quality Award in recognition of their
 successes in implementing quality Automated Clearing House (ACH) processes.
     "The ACH Quality Award showcases ACH Network participants that are
 implementing the industry's best practices," said Michael W. Paulette,
 Chairman of the ACH Quality Task Force and a Senior Vice President at Bank of
 America.  "These winners are outstanding case studies of quality ACH processes
 in action."
     Franchise Finance Corporation of America of Scottsdale, Arizona, a
 commercial real estate financing company, is being recognized as a corporate
 originator.  FFCA recently implemented a streamlined and more flexible ACH
 system that reduced its entire monthly ACH process from an average of
 3 1/2 - 4 1/2 days of total work effort to 5-6 hours.  At the same time, the
 company's new ACH system reduced the risk of error, improved internal
 controls, integrated with accounting and database systems, and provided better
 and more flexible customer service.
     WellPoint Health Networks of Thousand Oaks, California is also being
 recognized as a corporate originator of ACH payments.  The company is
 replacing its check disbursements to individuals, health providers, hospitals
 and pharmacies, estimated at 9.6 million checks annually totaling $9 billion,
 with an ACH-based disbursement system incorporating electronic data
 interchange.  WellPoint projects a savings of $350,000 in 2001 by replacing
 many of these checks with ACH payments.
     Automatic Data Processing, Inc. (ADP(R)) of Roseland, New Jersey, the
 world's leading provider of integrated human resources, benefits and payroll
 solutions, is being recognized as a third party provider of Direct Deposit
 services.  ADP implemented a system to automate the processing of
 notifications of change (NOC).  NOCs are used by receiving financial
 institutions to inform originators that information in their ACH files needs
 to be updated.   For its Full Service Direct Deposit product, ADP was
 receiving as many as 40,000 NOCs a month.  ADP's automated process has
 eliminated the need for a large portion of these NOCs to be manually updated
 by the Clients and has assured the accuracy of NOC updates.  The process has
 also dramatically reduced the number of repeat NOCs, and has accelerated the
 updating and Client notification process for all remaining NOCs covered by the
 automation.
     Mellon Financial Corporation, headquartered in Pittsburgh, Pennsylvania,
 is a global financial services company.  Mellon Global Cash Management's ACH
 Operations group is being recognized for the outstanding quality of the ACH
 services it provides to its corporate customers.  In 2000, Mellon processed
 more than 125,000 ACH origination files, and missed picking up only one.  In
 addition, Mellon's ACH production agents processed 660,000 requests from its
 customers to adjust ACH payments, and made zero errors.  Mellon's ACH customer
 satisfaction is consistently rated at 98 percent.
     The ACH Quality Award winners will receive the award, and present their
 winning entries, at a session at NACHA's PAYMENTS 2001 conference in
 Washington, DC on Tuesday, April 24, 2001 at 10:15 a.m.  Their case studies
 will also be published in NACHA's 2001 Electronic Payments Review and Buyers'
 Guide.
     The ACH Quality Award is part of the ACH Quality Initiative, a set of
 recommendations to maintain the high quality of the ACH Network.  The
 recommendations were developed by the ACH Quality Task Force and based on the
 results of a survey conducted among financial institutions and corporate users
 of the ACH Network.  The Quality Initiative consists of enhanced ACH Network
 statistics, third-party service provider obligations, a customer service
 database, marketing the quality of the ACH Network, as well as the ACH Quality
 Award.
 
     Additional Contacts:
     Franchise Finance Corporation of America: Dennis P. Pepperd, Senior Vice
 President of Information Systems, 480-585-2207, dpepperd@ffca.com .
     WellPoint Health Networks: Ken Ferber, Staff Vice President, Corporate
 Communications, 805-557-6794, ken.ferber@wellpoint.com .
     Automatic Data Processing: Jim Dana, Banking Project Manager,
 973-974-7731, jim_dana@es.adp.com .
     Mellon Financial Corporation: Ron Sommer, 412-236-0082,
 sommer.rw@mellon.com .
 
     About NACHA - The Electronic Payments Association
     NACHA is the leading organization in developing electronic solutions to
 improve the payments system.  NACHA represents more than 12,000 financial
 institutions through direct memberships and a network of regional payments
 associations, and 650 organizations through its industry councils and
 Affiliate Membership program.  NACHA develops operating rules and business
 practices for the Automated Clearing House (ACH) Network and for electronic
 payments in the areas of Internet commerce, electronic bill and invoice
 presentment and payment (EBPP, EIPP), financial electronic data interchange
 (EDI), international payments, electronic checks, and electronic benefits
 transfer (EBT).  Visit NACHA on the Internet at http://www.nacha.org .
 
    CONTACT:  Michael Herd of the National Automated Clearing House
 Association, 703-561-3924, or mherd@nacha.org .
 
 SOURCE  National Automated Clearing House Association