SAN DIEGO, March 16, 2011 /PRNewswire/ -- Online services innovator Nefsis® today announced a new message macro capability that makes it easy to stage and instantly send pre-canned messages to select employees and groups anywhere they have Internet access. Recipients could be in the same office complex or located around the world. Message macros are useful for time-critical business processes that require immediate attention such as customer service escalation, outage, closure, parts shortage, and other scenarios that require a coordinated response among geographically distributed staff members. Within seconds, designated staff can join a productive video conferencing session without travel, meeting room scheduling, and other traditional delays.
Message macros are available now to all Nefsis subscribers and free trial users. They are included in the Nefsis tray applet, an optional, no-charge utility for making online meetings instantly available.
Starting a video conference with Nefsis is easy. Customers can use their own default meeting rooms, standing meeting rooms for recurring meetings, or use Nefsis to create online meeting rooms that are used only once. These conference rooms use standard web links (URLs) that can be communicated by any means; including email, IM, text chat, web and portal pages, and spoken over the phone. For customers without an IM standard, the Nefsis tray applet provides a secure IM and alert messaging system that makes urgent video conferences easy to start and join.
Online presence, secure pop-up messaging and the latest message macros are features of the Nefsis global video conferencing cloud that highlight its flexibility for business communications services. The massively scalable architecture supports secure, high payload applications such as multipoint HD video conferencing, web collaboration tools, and other premium communications services including teleconference management, online presence, secure IM, and message macros.
Headquartered in San Diego, California, Nefsis is a technology specialist in video conferencing software and cloud computing online services. The Company's global cloud provides multipoint HD video and advanced collaboration tools to business, government and educational customers in more than 45 countries worldwide. As compared to previous generations of infrastructure hardware solutions such as video routers, MCUs and gateways, the Nefsis cloud-based offering is less expensive, automatically maintained, and easier to expand.
For more information, please visit http://www.nefsis.com or call +1 (858) 715-0970 in the Americas or +44 (0) 870 224 0415 in the UK and Europe.
Phone: (858) 715-0970
Nefsis is a registered trademark of Nefsis Corporation. All other trademarks mentioned are property of their respective owners.