net.com Partners With Idea Integration to Integrate Portal Software's Real Time Billing for Service Creation Solutions

New Solutions Partner Points to Rapid Integration Process as Key

Differentiator



Apr 04, 2001, 01:00 ET from Network Equipment Technologies, Inc.

    FREMONT, Calif., April 4 /PRNewswire/ -- net.com (NYSE:   NWK), a global
 provider of broadband service creation solutions, announced today it has
 partnered with Idea Integration to deliver a key solution set for network
 service providers seeking to maintain a competitive advantage by delivering
 new, unique services.  Idea Integration, a leading e-business solutions
 integrator, built the interface probe that links Portal Software's Infranet(R)
 customer management and billing platform to SCREAM's Open Programming
 Interface (OPI(TM)) to provide real-time billing for net.com's SCREAM(TM)
 Service Creation Manager(TM) platforms.
     Increasingly, industry observers recognize service creation solutions are
 key to service providers' success in a time when bandwidth alone is not
 sufficient to help them achieve competitive differentiation.  Yet a
 significant issue has been the inability of equipment vendors to take service
 creation from a concept for better customer service, to an opportunity for
 revenue generation.  net.com's SCREAM platforms were purpose-built to easily
 integrate the service provider's Operational Support Systems (OSS), such as
 network management, billing and provisioning.  net.com undertook the project
 both to demonstrate the rapid development capability of SCREAM and to provide
 carriers that have not yet established their billing processes with an easy
 solution.
     Bert Whyte, president and CEO of net.com commented, "The need for service
 provider differentiation through value added services is here today as
 bandwidth has become a commodity, a game no one is winning.  We believe that,
 ultimately, users will drive the network, and have demonstrated that customers
 can dynamically order or enhance a service through a customized web portal,
 identify and authenticate the user, enable the network to be dynamically
 configured to deliver the service, and instantly notify Portal Software's
 Infranet for billing purposes."
     Real-time billing is key for dynamic service creation opportunities.
 Whyte added, "Value-added services don't offer value to service providers
 until they are able to bill and collect for them."  Service provider
 profitability and customer satisfaction are driving factors in the selection
 of a billing system.  If information is not captured in real-time, service
 provider revenues are at risk.  Infranet, a leading customer management and
 billing platform, enables services providers to manage customer information
 and capture billing information in real-time from the network.
     Late last year, net.com made its OPI specification available to any
 requestor via its website.  The OPI, so-called because it opens all the
 programming interfaces, not just the element management, is a key to simple
 integration and has been accessed by numerous service providers and third
 party software developers.
     According to Mel Castleberry, senior vice president for Idea, "This was
 one of the easiest integrations we have ever implemented.  net.com's OPI spec
 is the first of its kind with an openly published specification.  That,
 combined with Infranet and the CORBA interface, makes it easy and
 straightforward for a systems integrator to work with a service provider's
 existing OSS infrastructure, preventing either the loss of years of
 development or the need to create new billing and management solutions for a
 greenfield carrier.  We were able to develop the CORBA interface to the OPI in
 less than three weeks, and had the system running within 20 minutes."
     According to industry researcher and executive vice president of the
 Yankee Group Jennifer Pigg, "Ease of integration and ability to address
 billing requirements, whether for a larger carrier's existing systems or by
 providing a simple solution set to smaller carriers, speaks directly to the
 service provider's pain.  They know they have to deliver new services, they
 know they need new technology to do so, and the easier you can make it, the
 better.  An incumbent carrier might spend $15 million on equipment, but must
 plan a $100 million project to make use of that investment.  In today's
 economy, service providers are under tremendous pressure to reduce these
 expenditures substantially.  This could be significant news to any service
 provider who understands the need to integrate service creation capabilities
 into their network."
     net.com's next generation of service creation platforms will be announced
 later this spring.  Service providers interested in conducting trials with the
 company's SCREAM service creation platforms should contact Craig Forbes,
 vice president of marketing, directly for information and scheduling.  Service
 providers and third party software developers may request the SCREAM Open
 Programming Interfaces (OPI(TM)) from net.com's website at www.net.com.
 
     About Idea Integration
     Idea Integration, the e-business integration unit of
 Modis Professional Services (NYSE:   MPS), serves Fortune 1000 companies and
 middle market clients.  Specializing in e-business strategy, creative design,
 customer relationship management, application development, business
 intelligence, business to business, and enterprise application solutions, Idea
 integrates the Internet into all aspects of its client's businesses.  Idea
 Integration serves clients in the United States and United Kingdom with the
 collective skills and talents of over 1,200 e-business professionals.  For
 more information, please visit www.idea.com.
 
     About net.com
     Network Equipment Technologies, doing business as net.com, is a global
 networking company that equips service providers to achieve competitive
 differentiation through the rapid creation and delivery of services.  net.com
 pioneered the concept of multiservice networking used by service providers,
 government organizations and businesses worldwide.  For further information,
 visit the first address in networking: http://www.net.com.
     NOTE:  net.com, SCREAM Service Creation Manager and OPI are trademarks of
 Network Equipment Technologies, Inc.  Infranet is a registered trademark of
 Portal Software, Inc.
 
 

SOURCE Network Equipment Technologies, Inc.
    FREMONT, Calif., April 4 /PRNewswire/ -- net.com (NYSE:   NWK), a global
 provider of broadband service creation solutions, announced today it has
 partnered with Idea Integration to deliver a key solution set for network
 service providers seeking to maintain a competitive advantage by delivering
 new, unique services.  Idea Integration, a leading e-business solutions
 integrator, built the interface probe that links Portal Software's Infranet(R)
 customer management and billing platform to SCREAM's Open Programming
 Interface (OPI(TM)) to provide real-time billing for net.com's SCREAM(TM)
 Service Creation Manager(TM) platforms.
     Increasingly, industry observers recognize service creation solutions are
 key to service providers' success in a time when bandwidth alone is not
 sufficient to help them achieve competitive differentiation.  Yet a
 significant issue has been the inability of equipment vendors to take service
 creation from a concept for better customer service, to an opportunity for
 revenue generation.  net.com's SCREAM platforms were purpose-built to easily
 integrate the service provider's Operational Support Systems (OSS), such as
 network management, billing and provisioning.  net.com undertook the project
 both to demonstrate the rapid development capability of SCREAM and to provide
 carriers that have not yet established their billing processes with an easy
 solution.
     Bert Whyte, president and CEO of net.com commented, "The need for service
 provider differentiation through value added services is here today as
 bandwidth has become a commodity, a game no one is winning.  We believe that,
 ultimately, users will drive the network, and have demonstrated that customers
 can dynamically order or enhance a service through a customized web portal,
 identify and authenticate the user, enable the network to be dynamically
 configured to deliver the service, and instantly notify Portal Software's
 Infranet for billing purposes."
     Real-time billing is key for dynamic service creation opportunities.
 Whyte added, "Value-added services don't offer value to service providers
 until they are able to bill and collect for them."  Service provider
 profitability and customer satisfaction are driving factors in the selection
 of a billing system.  If information is not captured in real-time, service
 provider revenues are at risk.  Infranet, a leading customer management and
 billing platform, enables services providers to manage customer information
 and capture billing information in real-time from the network.
     Late last year, net.com made its OPI specification available to any
 requestor via its website.  The OPI, so-called because it opens all the
 programming interfaces, not just the element management, is a key to simple
 integration and has been accessed by numerous service providers and third
 party software developers.
     According to Mel Castleberry, senior vice president for Idea, "This was
 one of the easiest integrations we have ever implemented.  net.com's OPI spec
 is the first of its kind with an openly published specification.  That,
 combined with Infranet and the CORBA interface, makes it easy and
 straightforward for a systems integrator to work with a service provider's
 existing OSS infrastructure, preventing either the loss of years of
 development or the need to create new billing and management solutions for a
 greenfield carrier.  We were able to develop the CORBA interface to the OPI in
 less than three weeks, and had the system running within 20 minutes."
     According to industry researcher and executive vice president of the
 Yankee Group Jennifer Pigg, "Ease of integration and ability to address
 billing requirements, whether for a larger carrier's existing systems or by
 providing a simple solution set to smaller carriers, speaks directly to the
 service provider's pain.  They know they have to deliver new services, they
 know they need new technology to do so, and the easier you can make it, the
 better.  An incumbent carrier might spend $15 million on equipment, but must
 plan a $100 million project to make use of that investment.  In today's
 economy, service providers are under tremendous pressure to reduce these
 expenditures substantially.  This could be significant news to any service
 provider who understands the need to integrate service creation capabilities
 into their network."
     net.com's next generation of service creation platforms will be announced
 later this spring.  Service providers interested in conducting trials with the
 company's SCREAM service creation platforms should contact Craig Forbes,
 vice president of marketing, directly for information and scheduling.  Service
 providers and third party software developers may request the SCREAM Open
 Programming Interfaces (OPI(TM)) from net.com's website at www.net.com.
 
     About Idea Integration
     Idea Integration, the e-business integration unit of
 Modis Professional Services (NYSE:   MPS), serves Fortune 1000 companies and
 middle market clients.  Specializing in e-business strategy, creative design,
 customer relationship management, application development, business
 intelligence, business to business, and enterprise application solutions, Idea
 integrates the Internet into all aspects of its client's businesses.  Idea
 Integration serves clients in the United States and United Kingdom with the
 collective skills and talents of over 1,200 e-business professionals.  For
 more information, please visit www.idea.com.
 
     About net.com
     Network Equipment Technologies, doing business as net.com, is a global
 networking company that equips service providers to achieve competitive
 differentiation through the rapid creation and delivery of services.  net.com
 pioneered the concept of multiservice networking used by service providers,
 government organizations and businesses worldwide.  For further information,
 visit the first address in networking: http://www.net.com.
     NOTE:  net.com, SCREAM Service Creation Manager and OPI are trademarks of
 Network Equipment Technologies, Inc.  Infranet is a registered trademark of
 Portal Software, Inc.
 
 SOURCE  Network Equipment Technologies, Inc.