LOS ANGELES, Aug. 1, 2013 /PRNewswire/ -- Oakwood Worldwide, the global leader in corporate housing and serviced apartments, is pleased to announce that it has received top category honors in the 2013 Nationwide Relocating Employee Survey© conducted by Trippel Survey & Research, LLC. Out of all temporary housing providers surveyed, Oakwood Worldwide received the highest performance score based on "overall level of service satisfaction". This is the company's second consecutive year receiving recognition as a top performer in this survey.
This year, the temporary housing industry's overall performance reached the highest-ever level of transferee satisfaction, making the recognition for Oakwood Worldwide, which represents both Oakwood® and ExecuStay® brands, even more significant. The company achieved an average score of 8.75 out of 10 from respondents evaluating overall satisfaction – well above the average score of 8.5 for the category. The company also received a net satisfaction score of 63 percent compared to an average of 54 percent by all 20 providers taking part in the survey. Moreover, Oakwood Worldwide dominated the survey sampling size with nearly one-third of the total survey responses in the Temporary Housing Services category.
"There's no greater measurement of our company's overall performance than to receive high marks for guest satisfaction," said Ric Villarreal, president, Oakwood Worldwide. "We recognize that relocating to a new home is no easy task -- and we are doing our best to deliver the seamless experience our guests have come to expect."
The survey collected data for a full year period ending June 30, 2013, and polled more than 7,000 employees from 93 corporations about their satisfaction with service providers used for relocation. For more information about the survey, visit http://trippelsurvey.com.
Oakwood Worldwide®, based in Los Angeles, Calif., is the leading provider of corporate housing and serviced apartment solutions through its two well-known brands, Oakwood® and ExecuStay®. Both brands provide move-in-ready furnished housing designed to meet the needs of business travelers on long and short term assignments. Oakwood has access to the largest selection of housing options and a presence in all 50 United States and more than 55 countries. ExecuStay is the preferred corporate housing partner of Marriott® International and is the only corporate housing brand where guests can earn Marriott Rewards® points for stays at any ExecuStay location in the U.S.
SOURCE Oakwood Worldwide