Precision Discovery, Inc. Again Achieves Relativity Best in Service Designation
NEW YORK, Sept. 30, 2014 /PRNewswire/ -- Precision Discovery, Inc. announced today that they have been recertified as a Relativity Best in Service partner, this time achieving Orange-level status for outstanding and exceptional customer service for Relativity end users.
"Relativity Best in Service is a great achievement," said Precision Discovery's President and CEO Jerry Barbanel. "We are committed to an excellent Relativity experience for our clients, and we look forward to continued success with Relativity and our partners at kCura."
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, including size of Relativity installations and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both sets of partners are certified to provide a quality Relativity experience, Orange-level partners are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
"Precision Discovery's continued commitment to their customers is outstanding," said Andrew Sieja, President and CEO of kCura. "We're excited to recognize their efforts with Best in Service status."
About Precision Discovery
Precision Discovery is a full-service eDiscovery, Computer Forensics, and Proprietary Software and Services firm dedicated to creating innovative solutions, review efficiencies, and transparency in the discovery process. Precision Discovery's experts apply extensive experience and knowledge, along with advanced technologies, to devise and implement strategies for successful discovery planning and execution. Providing a combination of proprietary and best-in-class technology with practical experience, Precision Discovery helps clients navigate the most complex eDiscovery and Computer Forensics issues. For more information about Precision Discovery, please visit www.precisiondiscovery.com.
About kCura
Recognized as a "Leader" in Gartner's 2014 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software, Relativity. Relativity has more than 100,000 active users worldwide from organizations including the U.S. Department of Justice and all of the top 100 law firms in the United States. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 100th fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at [email protected] or visit www.kcura.com for more information.
SOURCE Precision Discovery, Inc.
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