Progressive Unveils New Data Center

$24 million Facility Expands Company's E-Transaction Capabilities;

Further Ensuring Customers Receive Unexpected Levels of Service



Apr 30, 2001, 01:00 ET from Progressive Corporation

    MAYFIELD VILLAGE, Ohio, April 30 /PRNewswire/ -- A second company-owned
 data center is now online, increasing capabilities for e-transactions and
 ensuring nearly 8 million US drivers service 24 hours a day, seven days a
 week, Progressive Insurance (NYSE:   PGR) announced today.
     The data center is located at the company's Campus II facility on SOM
 Center Road in Mayfield Village.  With e-transactions quickly becoming the
 model for innovation and brand definition within the company, more and more
 consumers are choosing to shop, buy and manage policies online every day. The
 data center provides for more server capacity to accommodate increases in
 online consumer interactions and transactions.
     "The data center further secures Progressive's position as technology
 leader in this industry.  Our obligation is to provide consumers with
 information rich, hassle-free experiences -- whether they are calling for a
 quote, reporting a claim or servicing an existing policy," said Ray Voelker,
 chief information officer for the company.
     Electronic data for millions of Progressive customers is stored on the
 mainframe computers and servers; these systems feed the data to customer
 service systems in the company's 24 Hour policy services, direct sales and
 claims operations.  The 80,000 square-foot facility is equipped with state-of-
 the-art security, backup diesel generators and an uninterrupted power supply,
 which allows time to switch over to generators if needed.
     The company broke ground on the project in November 1999; it became fully
 operational in April 2001.  The previous data center, which opened in 1974 at
 the company's headquarter location on Wilson Mills Road, Mayfield Village,
 remains operational, serving as Progressive's development site.  It will also
 provide backup to the new data center allowing for system maintenance without
 interruption.
     Progressive is the nation's fourth largest auto insurance company. In
 business since 1937, the company provides all drivers with competitive rates
 and 24-hour, in-person and online services. The company sells its products
 over the phone at 1-800-AUTO-PRO(R), online at progressive.com and through
 more than 30,000 independent agencies throughout the U.S. More information
 about the company can be found at www.progressive.com .
 
        (Photo:  http://www.newscom.com/cgi-bin/prnh/20000629/PGRLOGO )
 
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SOURCE Progressive Corporation
    MAYFIELD VILLAGE, Ohio, April 30 /PRNewswire/ -- A second company-owned
 data center is now online, increasing capabilities for e-transactions and
 ensuring nearly 8 million US drivers service 24 hours a day, seven days a
 week, Progressive Insurance (NYSE:   PGR) announced today.
     The data center is located at the company's Campus II facility on SOM
 Center Road in Mayfield Village.  With e-transactions quickly becoming the
 model for innovation and brand definition within the company, more and more
 consumers are choosing to shop, buy and manage policies online every day. The
 data center provides for more server capacity to accommodate increases in
 online consumer interactions and transactions.
     "The data center further secures Progressive's position as technology
 leader in this industry.  Our obligation is to provide consumers with
 information rich, hassle-free experiences -- whether they are calling for a
 quote, reporting a claim or servicing an existing policy," said Ray Voelker,
 chief information officer for the company.
     Electronic data for millions of Progressive customers is stored on the
 mainframe computers and servers; these systems feed the data to customer
 service systems in the company's 24 Hour policy services, direct sales and
 claims operations.  The 80,000 square-foot facility is equipped with state-of-
 the-art security, backup diesel generators and an uninterrupted power supply,
 which allows time to switch over to generators if needed.
     The company broke ground on the project in November 1999; it became fully
 operational in April 2001.  The previous data center, which opened in 1974 at
 the company's headquarter location on Wilson Mills Road, Mayfield Village,
 remains operational, serving as Progressive's development site.  It will also
 provide backup to the new data center allowing for system maintenance without
 interruption.
     Progressive is the nation's fourth largest auto insurance company. In
 business since 1937, the company provides all drivers with competitive rates
 and 24-hour, in-person and online services. The company sells its products
 over the phone at 1-800-AUTO-PRO(R), online at progressive.com and through
 more than 30,000 independent agencies throughout the U.S. More information
 about the company can be found at www.progressive.com .
 
        (Photo:  http://www.newscom.com/cgi-bin/prnh/20000629/PGRLOGO )
 
                      MAKE YOUR OPINION COUNT - Click Here
                http://tbutton.prnewswire.com/prn/11690X27543794
 
 SOURCE  Progressive Corporation