Reliant Energy Minnegasco Offers Tips on Flood Preparation to Customers; Utility Employees Working With Affected Communities

Apr 13, 2001, 01:00 ET from Reliant Energy Minnegasco

    MINNEAPOLIS, April 13 /PRNewswire/ -- Reliant Energy Minnegasco customers
 within flood-affected areas are offered the following advice to prepare for
 flooding and to ensure their appliances are functional after flood waters
 recede:
 
     Before a Flood
     Shut off natural gas to all appliances likely to be affected by rising
 water -- at the appliance shut-off.  If your entire residence is threatened
 by flooding and must be evacuated, call the emergency number for your area
 (shown below) so Minnegasco can shut off the natural gas meter before
 flooding begins.  If you feel certain only the basement will be flooded and
 you plan to remain in the home, the natural gas meter can be left on so
 unaffected gas appliances continue to operate.
 
     During a Flood
     If you did not shut off natural gas to an appliance(s) before flooding,
 safety systems within the appliance should shut off the gas to the
 appliance.  Do not enter a flooded basement or other flooded area to shut
 off gas to an appliance(s).  High voltage electricity may be present and
 can pose a serious danger.
 
     After a Flood
     Flooding will likely damage the safety controls on gas appliances, making
 them unsafe to operate.  Flooded appliances should be inspected by a
 qualified technician before further operation.
 
     Minnegasco continues to prepare for flood conditions in a number of
 communities along the Mississippi, St. Croix and Minnesota Rivers.  Crews
 are currently working with these communities to provide surveillance,
 contact and support for the local disaster coordinators, and safe shut-off
 of the gas supply as necessary.  Thus far, only a handful of homes have had
 service disconnected.
 
     Emergency Contact Information
 
     Metro Area:                   612-372-5050
 
     Other Communities:            800-722-9326
 
     http://www.minnegasco.com
 
     Headquartered in Minneapolis, Reliant Energy Minnegasco is Minnesota's
 largest natural gas distribution company, serving more than 690,000
 residential, commercial and industrial customers in over 240 communities.
 The company also provides non-regulated services through its Minnegasco
 Home Service Plus(R) business, offering a broad range of home services
 including: heating, cooling and appliance repair and maintenance service
 plans; locally monitored home security systems; sales of heating and air
 conditioning equipment; exterior home maintenance services and other home
 comfort products.  Minnegasco is a division of Houston-based Reliant Energy,
 an international energy services and energy delivery company with
 $29 billion in annual revenue and assets totaling $32 billion.
 
 

SOURCE Reliant Energy Minnegasco
    MINNEAPOLIS, April 13 /PRNewswire/ -- Reliant Energy Minnegasco customers
 within flood-affected areas are offered the following advice to prepare for
 flooding and to ensure their appliances are functional after flood waters
 recede:
 
     Before a Flood
     Shut off natural gas to all appliances likely to be affected by rising
 water -- at the appliance shut-off.  If your entire residence is threatened
 by flooding and must be evacuated, call the emergency number for your area
 (shown below) so Minnegasco can shut off the natural gas meter before
 flooding begins.  If you feel certain only the basement will be flooded and
 you plan to remain in the home, the natural gas meter can be left on so
 unaffected gas appliances continue to operate.
 
     During a Flood
     If you did not shut off natural gas to an appliance(s) before flooding,
 safety systems within the appliance should shut off the gas to the
 appliance.  Do not enter a flooded basement or other flooded area to shut
 off gas to an appliance(s).  High voltage electricity may be present and
 can pose a serious danger.
 
     After a Flood
     Flooding will likely damage the safety controls on gas appliances, making
 them unsafe to operate.  Flooded appliances should be inspected by a
 qualified technician before further operation.
 
     Minnegasco continues to prepare for flood conditions in a number of
 communities along the Mississippi, St. Croix and Minnesota Rivers.  Crews
 are currently working with these communities to provide surveillance,
 contact and support for the local disaster coordinators, and safe shut-off
 of the gas supply as necessary.  Thus far, only a handful of homes have had
 service disconnected.
 
     Emergency Contact Information
 
     Metro Area:                   612-372-5050
 
     Other Communities:            800-722-9326
 
     http://www.minnegasco.com
 
     Headquartered in Minneapolis, Reliant Energy Minnegasco is Minnesota's
 largest natural gas distribution company, serving more than 690,000
 residential, commercial and industrial customers in over 240 communities.
 The company also provides non-regulated services through its Minnegasco
 Home Service Plus(R) business, offering a broad range of home services
 including: heating, cooling and appliance repair and maintenance service
 plans; locally monitored home security systems; sales of heating and air
 conditioning equipment; exterior home maintenance services and other home
 comfort products.  Minnegasco is a division of Houston-based Reliant Energy,
 an international energy services and energy delivery company with
 $29 billion in annual revenue and assets totaling $32 billion.
 
 SOURCE  Reliant Energy Minnegasco