Sprint Warns Consumers: Beware Of Claims Discounting Calls To Cuba

Apr 27, 2001, 01:00 ET from Sprint

    MIAMI, April 27 /PRNewswire/ -- Sprint was recently made aware that false
 information was being communicated about long-distance rates to Cuba and other
 foreign countries. Certain companies have wrongfully advertised an erroneous
 rate in connection with a Sprint-owned dialing code, 1010333, on their web
 sites. The information was clearly wrong, quoting rates that are not offered
 by Sprint for calling these countries. Sprint did not create, review or
 authorize the online statements.
     Consumers need to beware of information about discounted calling rates.
 If a rate seems too good to be true, it probably is!  As with any carrier,
 customers who use a dial-around code, such as Sprint's 10-10-333 -- and are
 not signed up for a long-distance plan -- will be billed at a higher rate.  In
 order to receive the most competitive rates, customers should always make sure
 they are signed up directly with a long distance carrier for a calling plan
 that best suits their needs. Customers should only rely on the rates listed on
 the carrier's official web site or quoted by that carrier's sales or customer
 service representatives. Sprint has calling plans offering significantly lower
 rates than those available via 10-10-333, but the customer must subscribe to
 one of those plans. Information about Sprint's calling plans is available at
 www.sprint.com or by calling 1-800-PINDROP.
     Sprint is working diligently to have the false information regarding its
 service removed from these web sites. We are working with the companies
 involved, as well as with the local phone companies billing these customers,
 to determine the best resolution for the customer. Because the charges appear
 on customers' local bills, they should contact their local phone company
 customer service office with any questions.
 
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SOURCE Sprint
    MIAMI, April 27 /PRNewswire/ -- Sprint was recently made aware that false
 information was being communicated about long-distance rates to Cuba and other
 foreign countries. Certain companies have wrongfully advertised an erroneous
 rate in connection with a Sprint-owned dialing code, 1010333, on their web
 sites. The information was clearly wrong, quoting rates that are not offered
 by Sprint for calling these countries. Sprint did not create, review or
 authorize the online statements.
     Consumers need to beware of information about discounted calling rates.
 If a rate seems too good to be true, it probably is!  As with any carrier,
 customers who use a dial-around code, such as Sprint's 10-10-333 -- and are
 not signed up for a long-distance plan -- will be billed at a higher rate.  In
 order to receive the most competitive rates, customers should always make sure
 they are signed up directly with a long distance carrier for a calling plan
 that best suits their needs. Customers should only rely on the rates listed on
 the carrier's official web site or quoted by that carrier's sales or customer
 service representatives. Sprint has calling plans offering significantly lower
 rates than those available via 10-10-333, but the customer must subscribe to
 one of those plans. Information about Sprint's calling plans is available at
 www.sprint.com or by calling 1-800-PINDROP.
     Sprint is working diligently to have the false information regarding its
 service removed from these web sites. We are working with the companies
 involved, as well as with the local phone companies billing these customers,
 to determine the best resolution for the customer. Because the charges appear
 on customers' local bills, they should contact their local phone company
 customer service office with any questions.
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X20889304
 
 SOURCE  Sprint