SAN FRANCISCO, Nov. 1, 2016 /PRNewswire/ -- Talkdesk, a leading contact center software provider, has been named to Forbes' "Next Billion-Dollar Startups" list for 2016. This list is comprised of 25 U.S. companies that are revolutionizing their industries and poised for extensive growth.
"We are honored to be considered the 'Next Billion-Dollar Startup,' said Tiago Paiva, CEO of Talkdesk. "Our company came from humble beginnings, and our focus has always been to improve the way businesses connect with their customers. It's exciting to have our hard work and dedication recognized."
Talkdesk offers cloud-based contact center software for customer service teams of all sizes. The application provides supervisors and agents with the tools they need to communicate more effectively and create stronger relationships with customers. To date, Talkdesk has served over 1,000 businesses around the world, including Box and Shopify.
Paiva, a Portuguese native, created Talkdesk in 2011 shortly after he received his master's degree in computer science. "What we saw then was a decades-old industry that was ready for innovation," remembers Paiva. "To do that, we focused on building a best-in-class solution that could help businesses meet the changing needs of modern customers."
To compile the list this year, Forbes worked with TrueBridge Capital Partners and fielded nominations from 180 venture firms and their portfolio companies. Companies submitted their revenue figures, customer data and most recent valuations for consideration. Forbes then evaluated qualifying companies on their track records and qualitative data from various sources. The result is a list of 25 companies believed to have billion-dollar valuations in the future.
The full 2016 Next Billion-Dollar Startups List is published online here, and will be featured in the November 8, 2016 issue of Forbes.
Talkdesk is next-generation cloud-based contact center solution that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, real-time conversations with customers. To learn more, visit www.talkdesk.com.
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