Teradata Announces Fraud Management System for Communications Companies

Apr 02, 2001, 01:00 ET from NCR Corporation

    DAYTON, Ohio, April 2 /PRNewswire/ -- Communication Service Providers
 (CSP) can quickly identify current and evolving subscription or identification
 fraud related schemes with the new Teradata Fraud Management system from
 Teradata, a division of NCR Corporation (NYSE:   NCR).  Teradata Fraud
 Management is being launched today at the Next Generation Fraud Conference in
 London.
     Teradata Fraud Management uses the Teradata(R) data warehouse as its
 foundation for developing customer profiles, facilitating a holistic view of
 potential fraudulent activity.  Teradata's Fraud Management solution, part of
 Teradata's Revenue Assurance Suite, solves fraud problems while enriching
 Customer Relationship Management (CRM) activities.   Presently, communications
 fraud loss due to both subscription fraud and bad debt accounts for 1.5% to 5%
 of lost revenue, estimated globally at over $22B in 2000.
     Teradata Fraud Management's near real-time detection capabilities and
 sophisticated case management system improves revenue to the bottom line
 through early detection of fraudulent activity.  Additionally, the Fraud
 Management solution highlights campaign offers that attract fraudulent
 customers thus reducing exposure to fraud due to aggressive acquisition
 policies.
     Teradata Fraud Management is designed to analyze call detail records once
 this information is available from the switch.  This capability allows a CSP
 to identify, monitor and halt improper usage of services, reducing exposure to
 bad debt.  Teradata Fraud Management provides CSPs with another layer for
 managing customer relationships -- tracking and monitoring customers that have
 no intention of paying for their services.  Beyond processing customer data
 records in near real time, Teradata Fraud Management ensures the analysis is
 part of the natural business process to be conducted in near real time.
     Far EasTone, a fast-growing mobile carrier in Taiwan, is one of Teradata's
 first customers to implement Teradata Fraud Management.  After implementing
 Teradata Fraud Management, fraudulent activity was reduced due to early
 detection and termination of fraudulent usage of the network.
     With detailed customer data records and a sophisticated neural network,
 Teradata Fraud Management allows link analysis and sophisticated behavioral
 fingerprinting or profiling of customer activities.  This not only leads to
 the identification of fraudulent activity, but also is transferable to CRM
 solutions, helping CSPs create on-point campaigns and targeted offers to
 customers based on buying and usage behaviors.
     "Teradata Fraud Management gives CSPs the ability to manage different
 types of customer relationships and touchpoints through integrating Teradata's
 Fraud system with its overall communications solution portfolio.  This
 integration enhances a CSP's effectiveness with targeting campaigns and
 services to profitable customers," said David Hawley, analyst, Yankee Group.
     By combining Teradata Fraud Management with the Teradata Communications
 Logical Data Model, which is the strategic CRM enabler and data model
 foundation for a Teradata(R) data warehouse, CSPs will have a complete suite
 of applications to meet their revenue assurance efforts.
 
     About Teradata Division
     Teradata, a division of NCR Corporation, offers powerful analytical
 solutions that help businesses drive growth.  Teradata solutions include the
 Teradata database, and analytical applications for customer relationship
 management, operations and financial management, business performance
 management and e-business. To learn more about Teradata Division and its
 solutions, go to http://www.ncr.com/teradata .
 
     About NCR Corporation
     NCR Corporation (NYSE:   NCR) is a leader in providing Relationship
 Technology(TM) solutions to customers worldwide in the retail, financial,
 communications, manufacturing, travel and transportation, and insurance
 markets.  NCR's Relationship Technology solutions include privacy-enabled
 Teradata(R) warehouses and customer relationship management (CRM)
 applications, store automation and automated teller machines (ATMs).  The
 company's business solutions are built on the foundation of its long-
 established industry knowledge and consulting expertise, value-adding
 software, global customer support services, a complete line of consumable and
 media products, and leading edge hardware technology. NCR employs 32,900 in
 more than 100 countries, and is a component stock of the Standard & Poor's 500
 Index.  More information about NCR and its solutions may be found at
 www.ncr.com .
 
     NCR and Teradata are trademarks or registered trademarks of
 NCR Corporation in the United States and other countries.
 
 

SOURCE NCR Corporation
    DAYTON, Ohio, April 2 /PRNewswire/ -- Communication Service Providers
 (CSP) can quickly identify current and evolving subscription or identification
 fraud related schemes with the new Teradata Fraud Management system from
 Teradata, a division of NCR Corporation (NYSE:   NCR).  Teradata Fraud
 Management is being launched today at the Next Generation Fraud Conference in
 London.
     Teradata Fraud Management uses the Teradata(R) data warehouse as its
 foundation for developing customer profiles, facilitating a holistic view of
 potential fraudulent activity.  Teradata's Fraud Management solution, part of
 Teradata's Revenue Assurance Suite, solves fraud problems while enriching
 Customer Relationship Management (CRM) activities.   Presently, communications
 fraud loss due to both subscription fraud and bad debt accounts for 1.5% to 5%
 of lost revenue, estimated globally at over $22B in 2000.
     Teradata Fraud Management's near real-time detection capabilities and
 sophisticated case management system improves revenue to the bottom line
 through early detection of fraudulent activity.  Additionally, the Fraud
 Management solution highlights campaign offers that attract fraudulent
 customers thus reducing exposure to fraud due to aggressive acquisition
 policies.
     Teradata Fraud Management is designed to analyze call detail records once
 this information is available from the switch.  This capability allows a CSP
 to identify, monitor and halt improper usage of services, reducing exposure to
 bad debt.  Teradata Fraud Management provides CSPs with another layer for
 managing customer relationships -- tracking and monitoring customers that have
 no intention of paying for their services.  Beyond processing customer data
 records in near real time, Teradata Fraud Management ensures the analysis is
 part of the natural business process to be conducted in near real time.
     Far EasTone, a fast-growing mobile carrier in Taiwan, is one of Teradata's
 first customers to implement Teradata Fraud Management.  After implementing
 Teradata Fraud Management, fraudulent activity was reduced due to early
 detection and termination of fraudulent usage of the network.
     With detailed customer data records and a sophisticated neural network,
 Teradata Fraud Management allows link analysis and sophisticated behavioral
 fingerprinting or profiling of customer activities.  This not only leads to
 the identification of fraudulent activity, but also is transferable to CRM
 solutions, helping CSPs create on-point campaigns and targeted offers to
 customers based on buying and usage behaviors.
     "Teradata Fraud Management gives CSPs the ability to manage different
 types of customer relationships and touchpoints through integrating Teradata's
 Fraud system with its overall communications solution portfolio.  This
 integration enhances a CSP's effectiveness with targeting campaigns and
 services to profitable customers," said David Hawley, analyst, Yankee Group.
     By combining Teradata Fraud Management with the Teradata Communications
 Logical Data Model, which is the strategic CRM enabler and data model
 foundation for a Teradata(R) data warehouse, CSPs will have a complete suite
 of applications to meet their revenue assurance efforts.
 
     About Teradata Division
     Teradata, a division of NCR Corporation, offers powerful analytical
 solutions that help businesses drive growth.  Teradata solutions include the
 Teradata database, and analytical applications for customer relationship
 management, operations and financial management, business performance
 management and e-business. To learn more about Teradata Division and its
 solutions, go to http://www.ncr.com/teradata .
 
     About NCR Corporation
     NCR Corporation (NYSE:   NCR) is a leader in providing Relationship
 Technology(TM) solutions to customers worldwide in the retail, financial,
 communications, manufacturing, travel and transportation, and insurance
 markets.  NCR's Relationship Technology solutions include privacy-enabled
 Teradata(R) warehouses and customer relationship management (CRM)
 applications, store automation and automated teller machines (ATMs).  The
 company's business solutions are built on the foundation of its long-
 established industry knowledge and consulting expertise, value-adding
 software, global customer support services, a complete line of consumable and
 media products, and leading edge hardware technology. NCR employs 32,900 in
 more than 100 countries, and is a component stock of the Standard & Poor's 500
 Index.  More information about NCR and its solutions may be found at
 www.ncr.com .
 
     NCR and Teradata are trademarks or registered trademarks of
 NCR Corporation in the United States and other countries.
 
 SOURCE  NCR Corporation