Yellow Freight System Stresses Quality Handling and Transportation As Exhibitor in American Chemistry Council 2001 Responsible Care Conference

Apr 04, 2001, 01:00 ET from Yellow Corporation

    OVERLAND PARK, Kan., April 4 /PRNewswire/ -- Yellow Freight System has a
 long tradition of introducing new and innovative ways to continuously improve
 the safe handling and transportation of chemical products.  Yellow Freight
 System, the largest operating subsidiary of Yellow Corporation (Nasdaq:   YELL),
 is continuing that tradition with its recent ISO 9001:2000 certification.
     One of the original Partner Carriers in the American Chemistry Council's
 Responsible Care(R) program, Yellow is taking its message of continuous
 improvement to Orlando, Florida on April 22-25 as an exhibitor at the
 Council's 2001 Responsible Care(R) Conference.
     "Responsible Care and ISO are programs that require the development
 of good business processes and then require that you continually improve
 them," said Yellow Freight System President James Welch.  "We were proud
 to be the first motor carrier in our industry to be certified under the new
 ISO 9001:2000 standards and believe that one key reason was our longtime,
 active involvement in Responsible Care."
     In January 2001, Yellow earned system-wide ISO 9001 certification for
 five years under new rules that were revised and put into effect at year-end
 2000.  ISO is an acronym for the International Organization for
 Standardization, a Geneva, Switzerland-based international accreditation
 body, made up of national standards institutes in 130 countries.  The new
 certification rules are much more rigorous than prior standards because they
 require companies to demonstrate "continuous improvement" in all processes,
 even after the initial certification is granted.
     The ISO 9001 certification is added assurance that all shipments are
 handled and transported in a safe manner and that training and paperwork
 processes meet standards established by the U.S. Department of Transportation,
 according to Rob Maberry, Manager Chemical Transportation Safety for Yellow.
 The rigorous ISO process requires the company to verify and document service
 quality processes through an audit review program that must be completed every
 two years in order to maintain certification.
     "In chemical transportation, consistency of handling and loading processes
 and consistent accuracy in documentation processes are the foundations of
 service quality and safety," Maberry said.  "Responsible Care and ISO both
 provide assurance for the chemical shipper that their transportation provider
 is going to get the job done for them."
     Maberry was recently elected to represent LTL transportation services
 companies on the American Chemistry Council Steering Committee for the
 Responsible Care partners group.  The American Chemistry Council is the voice
 of the U.S. Chemical Industry, representing the chemical industry on public
 policy issues, coordinating the industry's research and testing programs, and
 administering the industry's environmental, health, and safety performance
 improvement initiative, known as Responsible Care.
     Yellow has recently automated its online bill of lading to allow shippers
 to streamline required paperwork over the company's My Yellow web site.
 Chemical shippers can simply type in the UN number and shipment weight and
 will then see automatic prompts that help them fill in the descriptions and
 Proper Shipping Names of the chemical materials to be transported.
     "Accurate paperwork may not sound like a big deal but it is an extremely
 important part of the overall distribution chain," Maberry said.  "We view
 accurate paperwork as part of our Responsible Care commitment.  That's why we
 have invested millions in developing state-of-the art web-based technology
 that streamlines the process of chemical shipping."
     Yellow also utilizes technology to track incidents and perform root cause
 analysis that is reported to chemical customers during quarterly performance
 review meetings.  "We will often be able to detect packaging issues based on
 incident trends and relay that to the customer," Maberry said.  "Preventing
 problems by identifying root causes is important because it identifies a
 problem before it gets to the stage that may require an emergency response."
 
     Yellow Freight System is a national, regional and international carrier
 based in Overland Park, KS offering the widest range of services for
 transportation of industrial, commercial and retail goods and materials.
 Services include: Standard Ground(TM), featuring the most competitive service
 and broadest coverage in North America; Definite Delivery(TM), a guaranteed
 on-time service with 24-by-7 monitoring; Exact Express(TM), a time-definite,
 expedited, guaranteed air and ground delivery service and Yellow Global(TM),
 an international ocean and air forwarding service.  Based in Overland Park,
 KS, Yellow Freight System is a subsidiary of Yellow Corporation (Nasdaq:   YELL)
 and employs 25,000.
 
 

SOURCE Yellow Corporation
    OVERLAND PARK, Kan., April 4 /PRNewswire/ -- Yellow Freight System has a
 long tradition of introducing new and innovative ways to continuously improve
 the safe handling and transportation of chemical products.  Yellow Freight
 System, the largest operating subsidiary of Yellow Corporation (Nasdaq:   YELL),
 is continuing that tradition with its recent ISO 9001:2000 certification.
     One of the original Partner Carriers in the American Chemistry Council's
 Responsible Care(R) program, Yellow is taking its message of continuous
 improvement to Orlando, Florida on April 22-25 as an exhibitor at the
 Council's 2001 Responsible Care(R) Conference.
     "Responsible Care and ISO are programs that require the development
 of good business processes and then require that you continually improve
 them," said Yellow Freight System President James Welch.  "We were proud
 to be the first motor carrier in our industry to be certified under the new
 ISO 9001:2000 standards and believe that one key reason was our longtime,
 active involvement in Responsible Care."
     In January 2001, Yellow earned system-wide ISO 9001 certification for
 five years under new rules that were revised and put into effect at year-end
 2000.  ISO is an acronym for the International Organization for
 Standardization, a Geneva, Switzerland-based international accreditation
 body, made up of national standards institutes in 130 countries.  The new
 certification rules are much more rigorous than prior standards because they
 require companies to demonstrate "continuous improvement" in all processes,
 even after the initial certification is granted.
     The ISO 9001 certification is added assurance that all shipments are
 handled and transported in a safe manner and that training and paperwork
 processes meet standards established by the U.S. Department of Transportation,
 according to Rob Maberry, Manager Chemical Transportation Safety for Yellow.
 The rigorous ISO process requires the company to verify and document service
 quality processes through an audit review program that must be completed every
 two years in order to maintain certification.
     "In chemical transportation, consistency of handling and loading processes
 and consistent accuracy in documentation processes are the foundations of
 service quality and safety," Maberry said.  "Responsible Care and ISO both
 provide assurance for the chemical shipper that their transportation provider
 is going to get the job done for them."
     Maberry was recently elected to represent LTL transportation services
 companies on the American Chemistry Council Steering Committee for the
 Responsible Care partners group.  The American Chemistry Council is the voice
 of the U.S. Chemical Industry, representing the chemical industry on public
 policy issues, coordinating the industry's research and testing programs, and
 administering the industry's environmental, health, and safety performance
 improvement initiative, known as Responsible Care.
     Yellow has recently automated its online bill of lading to allow shippers
 to streamline required paperwork over the company's My Yellow web site.
 Chemical shippers can simply type in the UN number and shipment weight and
 will then see automatic prompts that help them fill in the descriptions and
 Proper Shipping Names of the chemical materials to be transported.
     "Accurate paperwork may not sound like a big deal but it is an extremely
 important part of the overall distribution chain," Maberry said.  "We view
 accurate paperwork as part of our Responsible Care commitment.  That's why we
 have invested millions in developing state-of-the art web-based technology
 that streamlines the process of chemical shipping."
     Yellow also utilizes technology to track incidents and perform root cause
 analysis that is reported to chemical customers during quarterly performance
 review meetings.  "We will often be able to detect packaging issues based on
 incident trends and relay that to the customer," Maberry said.  "Preventing
 problems by identifying root causes is important because it identifies a
 problem before it gets to the stage that may require an emergency response."
 
     Yellow Freight System is a national, regional and international carrier
 based in Overland Park, KS offering the widest range of services for
 transportation of industrial, commercial and retail goods and materials.
 Services include: Standard Ground(TM), featuring the most competitive service
 and broadest coverage in North America; Definite Delivery(TM), a guaranteed
 on-time service with 24-by-7 monitoring; Exact Express(TM), a time-definite,
 expedited, guaranteed air and ground delivery service and Yellow Global(TM),
 an international ocean and air forwarding service.  Based in Overland Park,
 KS, Yellow Freight System is a subsidiary of Yellow Corporation (Nasdaq:   YELL)
 and employs 25,000.
 
 SOURCE  Yellow Corporation

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