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May 20, 2020, 11:00 ET Customer Contact Week Las Vegas Announces Industry-Leading Hygiene Standards & Program Modification Plan

Customer Contact Week (CCW) Las Vegas recently announced an industry-leading hygiene plan and significant program modifications designed to exceed...


Jun 26, 2019, 11:22 ET 20th Anniversary of Customer Contact Week Kicks Off & CCW Excellence Awards Winners Announced

Customer Contact Week is celebrating 20 years of CCW and groundbreaking industry growth and innovation. The 20th anniversary kicked off with 2,500+...


May 08, 2019, 13:29 ET Customer Contact Week Announces 2019 CCW Excellence Awards Finalists

Customer Contact Week is proud to announce the finalists for the CCW Excellence Awards. Finalists were chosen by our judging faculty including CCW...


Apr 16, 2019, 12:00 ET Customer Contact Week Conference Passes Selling Out

Customer Contact Week, the world's largest customer contact event, is the #1 meeting place for CX, contact center and customer care executives....


Mar 19, 2019, 14:00 ET Customer Contact Week Announces Inspiring Main Stage Line-Up

Customer Contact Week is celebrating 20 years of CCW this year, and bringing together an impressive and inspiring line-up of celebrities and...


Dec 11, 2018, 15:00 ET Customer Contact Week's 20th Anniversary Series Reconvenes CX Legends

Customer Contact Week, the largest and most comprehensive event for customer service and CX professionals, returns with a range of engaging speakers...


Oct 04, 2017, 12:00 ET Customer Contact Week Showcases New Look in 2018

CCW, the world's largest customer contact event series, unveils a new look going into the 2018 event series. The series introduced a third annual...


Sep 05, 2017, 15:00 ET Customer Contact Week Introduces Future Leaders Certification Program

CCW, the world's largest customer contact event series, is proud to unveil the Future Leaders Certification Program this fall. Brought to you by CCW...