EPAM Ranks #1 for Satisfaction and Delivery in 2026 Swiss Whitelane Research Study

Top client-led rankings across general satisfaction, application services, service delivery, account management and end-to-end security reflect Swiss enterprises' confidence in EPAM's consistent execution and strategic technology partnerships

NEWTOWN, Pa. and GENEVA, Sept. 29, 2026 /PRNewswire/ -- EPAM Systems, Inc. (NYSE: EPAM) today announced it has been recognized by clients as a top-performing IT services provider in Switzerland in Whitelane Research's 2026 IT Sourcing Study, achieving the number one position across several key measures of client satisfaction and service performance.

EPAM ranked number one in Switzerland for general satisfaction and application services, scoring 83% in both categories, and also led the study in service delivery and account management, with scores of 86%. The results point to a consistent client experience spanning technical execution, delivery quality and strategic relationship management.

"We're grateful for the continued trust of our clients, reflected in the strength of these results and in the partnerships we've built across the Swiss market," said Enver Amdiy, SVP, Head of Business, Europe at EPAM. "Our focus is on staying closely aligned with our clients' strategic priorities, helping them scale, adopt emerging technologies and turn technology investments into measurable gains in productivity, efficiency and business performance."

In the 2026 study, more than 170 senior IT decision-makers from the top IT-spending organizations evaluated more than 400 unique IT sourcing relationships across key performance indicators and IT domains, delivering one of the most representative voice-of-the-customer reports on the IT services market in Switzerland. Survey respondents evaluated 22 service providers across various performance categories, with EPAM achieving exceptional performer ratings in the following categories:

• Service Delivery: EPAM ranked #1, receiving a rating of 86%
• Account Management: EPAM ranked #1, receiving a rating of 86%
• Application Services: EPAM ranked #1, receiving a rating of 83%
• General Satisfaction: EPAM ranked #1, receiving a rating of 83%
• End-to-End Security: EPAM received a rating of 80%

In addition to IT service provider rankings, the Whitelane Research study points to a changing Swiss IT services landscape, with organizations showing a renewed appetite for external IT partnerships, driven primarily by the need for greater scalability, access to emerging technologies and cost reduction. At the same time, AI priorities are increasingly focused on practical business outcomes, including employee productivity, IT and business operations automation as well as customer experience.

"EPAM continues to stand out in the Swiss technology market through the quality of its people, strong service delivery and close client relationships," said Jef Loos, Head of Research, Europe at Whitelane Research. "Its results in this year's study reflect consistent positive client feedback, while its growing market visibility and track record in complex build and transformation engagements underscore its expanding role in Switzerland's IT services market."

EPAM's performance in Switzerland builds on a strong track record in Whitelane Research studies across Europe. In 2026, client-led assessments have recognized the company among the region's top-performing IT services providers:

• UK&I – EPAM ranked #1 for general satisfaction
• Nordics – EPAM ranked #1 for IT services excellence
• Belgium and Luxembourg – EPAM was recognized as a top IT services provider
• Netherlands – EPAM was named a top IT vendor for the fourth consecutive year
• Europe-wide – EPAM was recognized as a leading application services IT vendor for the third consecutive year in the 2025/2026 European research

To explore the full survey results, visit: whitelane.com/switzerland-2026.

Find out how EPAM delivers scalable solutions for complex enterprise challenges at www.epam.com/services.

About EPAM Systems, Inc. 
EPAM (NYSE: EPAM) is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, EPAM empowers organizations to become AI-Native enterprises, driving measurable value from innovation and digital investments. Recognized by industry benchmarks and leading analysts as a leader in AI, EPAM delivers globally while engaging locally, making the future real for clients, partners, and employees. 

We are proud to be recognized by Forbes, Glassdoor, Newsweek, Time Magazine, Great Place to Work and kununu as a Most Loved Workplace around the world. 

Learn more at www.epam.com and follow us on LinkedIn.

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