Deutsche Telekom Leverages AudioCodes VoiceAI Connect to Bring AI-Powered Services to Mobile Business Customers

VoiceAI Connect provides Deutsche Telekom with an open, secure and flexible foundation for seamlessly integrating its mobile network with AI services, accelerating the introduction of new AI-powered capabilities as technologies and customer needs evolve

OR YEHUDA, Israel, Oct. 19, 2026 /PRNewswire/ --

Highlights

• Deutsche Telekom is leveraging AudioCodes VoiceAI Connect for Voice AI Notes Mobile, its new service that automatically summarizes business phone calls, helping employees spend less time on administrative tasks and more time focusing on customers and their core work.
• VoiceAI Connect provides the real-time connectivity and orchestration layer between any voice network and AI services, simplifying the integration of new AI technologies and helping service providers and enterprises accelerate time-to-market for new AI-powered voice services.
• Deployed within organizations' own data centers or cloud environments, VoiceAI Connect supports sovereign approaches to handling sensitive voice and AI workloads, helping organizations address data residency, security, confidentiality and regulatory requirements.
• VoiceAI Connect's open APIs and best-of-breed architecture give service providers and enterprises the flexibility to evolve their AI services as technologies and business requirements change, supporting the progression from initial voice AI deployments to broader adoption across customer engagement, employee productivity, and business process automation.

Details

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and AI-powered solutions for the digital workplace and customer experience, today announced that Deutsche Telekom is leveraging AudioCodes VoiceAI Connect for its new Voice AI Notes Mobile service for small and medium-sized businesses.

Voice AI Notes Mobile automatically records, transcribes and summarizes business phone calls, helping employees spend less time on administrative tasks and more time focusing on customers and core business activities.

VoiceAI Connect provides the real-time connectivity and orchestration layer between any voice network and AI services. Its modular architecture and open APIs decouple voice connectivity from the choice of AI models and speech technologies, enabling organizations to adopt new AI capabilities as requirements and technology evolve while reducing the need to rework existing network and business application integrations. VoiceAI Connect leverages AudioCodes SBC technology to deliver robust, scalable connectivity across carrier and enterprise voice networks.

VoiceAI Connect can be deployed within organizations' own data centers or cloud environments, supporting sovereign AI services and control over where sensitive voice and AI workloads are processed. These deployment options help organizations address data residency, security, confidentiality and regulatory requirements while allowing them to retain flexibility in their choice of AI technologies. Deutsche Telekom's deployment within its T Cloud environment illustrates this approach.

Once integrated into the network, VoiceAI Connect can enable new use cases to be configured and introduced within weeks, including voice agents, Agent Assist, call summarization, real-time translation and automated follow-up actions. This flexibility helps service providers and enterprises expand voice AI adoption across customer engagement, employee productivity and business process automation. It also shortens time-to-market and creates opportunities to generate revenue sooner, with less dependence on lengthy traditional feature development cycles.

"AudioCodes has been a trusted technology partner of Deutsche Telekom for many years, supporting our business communications services with reliable voice and data connectivity," said Claudia Buhne, Vice President Portfolio/Business Communication & Collaboration at Deutsche Telekom Geschäftskunden GmbH. "VoiceAI Connect extends this collaboration into AI by seamlessly integrating and orchestrating our mobile network with Mistral AI services, while giving us the flexibility to bring new AI-powered capabilities to our customers quickly."

"For AI services involving business communications, innovation, flexibility and digital sovereignty need to go hand in hand," said Yehuda Herscovici, Vice President, Product at AudioCodes. "VoiceAI Connect is designed for this model, combining open integration across AI technologies with flexible deployment inside the service provider's controlled environment. Its deployment within Deutsche Telekom's T Cloud demonstrates how advanced Voice AI services can evolve rapidly while maintaining control over sensitive voice and AI workloads."

For more information about AudioCodes VoiceAI Connect, visit the AudioCodes VoiceAI Connect website.

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About AudioCodes

AudioCodes Ltd. (NASDAQ: AUDC) (TASE: AUDC) is a global leader in enterprise voice and VoiceAI business solutions. We help organizations unlock the full value of voice, transforming every conversation, whether human or AI, into a strategic asset that drives better business outcomes. Our portfolio spans voice connectivity, unified communications and contact center integration, and next-generation voice AI applications that enhance collaboration, automate workflows and deliver real-time insights. With over 30 years of global experience and trusted by 65 of the Fortune 100, AudioCodes powers the intelligent enterprise, connecting people, platforms and data to move business forward.

For more information on AudioCodes, visit http://www.audiocodes.com.

Statements concerning AudioCodes' business outlook or future economic performance, product introductions and plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to, the following: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular, including governmental undertakings to address such conditions; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades, the advent of artificial intelligence and the ability to manage changes in market conditions and evolving regulatory regimes, as applicable; possible need for additional financing; the ability to satisfy covenants in AudioCodes' financing agreements; possible impacts and disruptions from AudioCodes' acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations; the effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions; any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel; and any other factors described in AudioCodes' filings made with the U.S. Securities and Exchange Commission from time to time. AudioCodes assumes no obligation to update the information in this release.

©2026 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, AudioCodes One Voice, AudioCodes Meeting Insights, and AudioCodes Room Experience are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

Company Contacts
Niran Baruch,
Chief Financial Officer
AudioCodes
Tel: +972-3-976-4000
[email protected] 

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