LeapXpert Delivers Governed and Compliant Client Messaging to the Enterprise with Webex by Cisco

Webex users can now message clients on messaging channels without leaving the application.

SAN JOSE and NEW YORK, Oct. 5, 2026 /PRNewswire/ -- LeapXpert, the leader in Governed Communication Intelligence, and Webex by Cisco, a leading provider of collaboration technologies powering hybrid work, today announced a collaboration that extends Webex beyond internal collaboration into governed client messaging on their channel of choice. The integration lets Webex users message clients on WhatsApp without ever leaving the platform — the first of several channels LeapXpert plans to bring into Webex. With Webex used by 95% of the Fortune 500 and roughly 300,000 organizations worldwide, the partnership brings governed consumer messaging within reach of tens of millions of business users.

"The conversations that matter most to a business already happen outside the systems it controls," said Avi Pardo, Co-founder and Chief Business Officer, LeapXpert. "Clients moved to messaging channels because that's where they want to be, not because any enterprise approved it, and the firms that can't govern those conversations are carrying risk they can't see. This partnership is how we close that gap for Webex customers, starting with WhatsApp, and expanding from there."

Available now on the Webex App Hub, the integration empowers employees to engage in text conversations with external contacts on WhatsApp directly from Webex, signing in with their existing Webex credentials on desktop or mobile. Every message is checked by data loss prevention in both directions, and the full conversation is captured by LeapXpert, enabling archiving. Additional messaging channels will be rolled out.

The integration is available now on the Webex App Hub. A Leap Work account and a Webex license are required.

LeapXpert will showcase at WebexOne 2026, October 5–8, 2026, at booth B24.

About LeapXpert

LeapXpert is the leader in Governed Communication Intelligence. The LeapXpert Communications Platform brings enterprise-grade governance to the consumer messaging channels employees and clients already use. Every conversation is captured, governed, and understood in real time, turning client interactions into intelligence businesses can act on. Hundreds of the world's most demanding enterprises across financial services, government, and the Forbes Global 2000 rely on LeapXpert daily. For more information, visit LeapXpert.com.

About Webex by Cisco

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. At Webex, we start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality, and familiarity with technology. Our solutions are underpinned with security and privacy by design. We work with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at webex.com.

SOURCE LeapXpert