BANGALORE, August 16, 2016 /PRNewswire/ --
- Only 32% HRs Across the Country Have Actual Strategic Roles
- Analyses Conducted Over 300+ HR Professionals Across 20 MNC's
Leading Management Consulting firm, Zinnov, today released its latest report, 'HR Maturity Assessment', a deep dive analysis conducted to identify the current state of the HR industry in India, understand their work portfolios and assess HR capabilities.
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As a part of the study, Zinnov analysed the roles of over 300+ HR professionals in 20 MNCs across the country, most operating in the Enterprise Software domain and with over 35% HR heads catering to a global role.
The study highlights that, there is a huge disconnect in the perceived state of HR strategy and operations versus the actual state. 55% of the HRs believed that their work was strategic to the organization while reality is that only 32% of the HRs perform strategic work. The rest is purely tactical or operational in nature. This disparity in perception also translates to individual HR functions such as talent acquisition, talent development, and talent management where the difference in perceived versus actual work portfolio is significant.
To clearly delineate the transactional and strategic responsibilities of HR, increase process efficiencies and talent based business performance, MNCs are re-structuring their HR organization into a pillared operating model consisting of centers of expertise, shared services and business partners. Despite this, there is still a gap in how business units view the resulting impact, and the need to clearly articulate this value is accentuated by the dearth of HR Business Partners (HRBPs) in the industry. Given this gap, enterprises are expected not only to hire more HRBPs, but also to increase the capability of their existing teams in planning and executing people policies.
The study further highlights that talent acquisition has matured the most among the functions commonly seen in the Indian HR industry. Leaders in this function are accountable for hiring for multiple geographies, and have invested in technology such as automation and analytics to reach a stage where they can execute the process end-to-end. The headway in talent management and talent development, while not at the same level as talent acquisition, is significantly boosted by the increased influence and investment to these functions by their global counterparts.
In 2015, most MNCs significantly increased investments in learning and development and performance management compared to the previous years. The investments in all HR functions will continue to increase in 2016 suggesting a positive and upbeat outlook for the industry. The focus of future HR investments (next 3 to 5 years) will be around workforce competency management, predictive HR analytics and multiplatform employee experience.
Speaking on the subject, Anand Subramaniam, Delivery Head - G.A.P (Growth Accelerator Platform), Zinnov, said, "With talent wars on the rise, changing workforce demographics and skill development being the need of the hour, the HR function and leaders are the crossroads of change. India HR has come a long way from its role as a depository for administrative and legal requirements and a functional cost center. India HR organizations are diverging into new and more specialized functions. The core of high-impact India HR today is creating more specialists and driving higher value by being closer to business units, i.e. focusing on performance, asset creation and operational efficiency. In that respect, HR business partners are extremely critical and will become the future workforce plan architects and custodians of key roles within the organization. The good news is, the presence of a well-connected network of highly-experienced HR professionals, both within and outside the organization is enabling best practice sharing on a colossal scale in India."
The future of the HR organization will be themed around lean, outsourced or crowdsourced. MNCs will metamorph their current organization structure to a governance council model which provides opportunity for more cross-functional collaboration, increases ownership and implementation depth for respective HR functions. The onset of newer HR operating models and reporting structures will lead to the creation of HR roles such as collaboration champions, development consultants, and talent evangelists in the near future.
About Zinnov's proprietary HR Maturity Framework & Maturity Zones:
This analysis conducted by Zinnov has helped establish a critical HR tool, Zinnov's proprietary HR Maturity Framework, that enables MNCs to map the maturity of their HR value chain across 4 zones - Nascent, Emerging, Expanding and Established. Most enterprises segment their HR organisations into various functions to deliver high-value services. These include talent acquisition, talent management (compensation and benefits, employee relations), and talent development (performance management, learning and development). The Zinnov Framework will help MNCs monitor these functions through a set of enablers - planning influence, team organisation and process enablement, identify capability gaps and recommend mechanisms to go up the value chain.
About Zinnov:
Founded in 2002, Zinnov is headquartered in Silicon Valley and Bangalore. In over a decade they have built in-depth expertise in engineering and digital practice areas. They assist their customers in effectively leveraging global innovation and technology ecosystems to accelerate innovation and digital transformation. Zinnov helps their customers:
- Benefit by benchmarking their technology strategy and business models with best practices from peers and technology start-ups
- With large scale engineering and digital transformation through globalization and innovative engagement models
- Build their M&A strategy
- Grow revenue by helping them identify relevant products and services for emerging markets
With Zinnov's team of experienced professionals, they serve clients in software, automotive, telecom and networking, semiconductor, consumer electronics, storage, healthcare, banking, financial services and retail verticals in US, Europe, Japan and India.
Media Contact:
Kinjal Chhetri Panwar
[email protected]
+91-8197140140
Zinnov Management Consulting Pvt. Ltd.
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