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Newgen's Annual Customer Meets Focus on Enabling Digital Transformation


News provided by

Newgen Software Technologies Limited

10 Jan, 2014, 12:51 IST

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NEW DELHI, January 10, 2014 /PRNewswire/ --

Over 300 Business Leaders From All Parts of India Attend the Events

Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), and Customer Communication Management (CCM) solutions, successfully hosted its Annual Customer Meets in Delhi, Mumbai and Bangalore recently. More than 300 participants from reputed organizations like HCL, Indiabulls, Jaypee Group, Max Bupa, Metlife, Religare, UNICEF, etc., attended the events.

     (Logo: http://photos.prnewswire.com/prnh/20130912/638839)

Speaking on the occasion, Diwakar Nigam, MD & CEO, Newgen Software said, "We have come a long way since we began our journey and our customers have supported us, all through. We thank them for placing their trust with us and assure them of our continuous efforts in improving our products and creating value for them."

Gavin Tay, Research Director, Gartner Inc. presented the keynote session on emerging trends in ECM and BPM space. Subsequently, he answered questions on how enterprises should go about evaluating their technology partners.

During the 'Customer Speak' session in Delhi, Bhavdeep Singh Sethi, Head - Business Process Transformation, HCL said, "Newgen provided us with an end-to-end solution to manage the huge volumes of both PO based and non-PO based invoices, efficiently." Maneesh Upadhyaya, Sr. V.P. & Business Head - Candidate Services, Info Edge added, "Newgen's solution has allowed us to quickly add new services within the workflow. It has also given us the process visibility to track employee performance and achieve resource optimization."

In Mumbai, Mridul Sharma, EVP - Head Solution Delivery, IndusInd Bank and Pratap Gharge, EVP & CIO, Bajaj Electricals shared their experience of working with Newgen.

In Bangalore, Lakshmi Narayanan, CIO, Strides Acrolab, said, "We implemented the Newgen system in 1 plant and have now rolled it across 6 plants, processing close to 200 batches in a day to ensure that every process document goes through the Newgen system."

The main events were preceded by roundtable conferences on topics such as mobility and customer centricity that had experts engage in a gripping discussion. The events culminated with an awards ceremony recognizing leaders across industries and a Q&A session with the Newgen leadership team.

About Newgen

Newgen Software is a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), Document Management System (DMS), Workflow and Process Automation. The company has a global footprint of 1000 installations in over 50 countries with large, mission-critical solutions that have been deployed at the world's leading banks, insurance firms, BPO's, healthcare organizations, government, telecom companies and shared service centers. www.newgensoft.com 

Primary Media Contact: Asif Khan, [email protected], 91-11-40770100

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