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Ameyo Honored With 2015 CUSTOMER Magazine TMC Labs Innovation Award


News provided by

Ameyo.com

18 Aug, 2015, 10:00 IST

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PR NEWSWIRE INDIA: Ameyo - Interactions Simplified (PRNewsFoto/Drishti - Soft Solutions Pvt Ltd)
PR NEWSWIRE INDIA: Ameyo - Interactions Simplified (PRNewsFoto/Drishti - Soft Solutions Pvt Ltd)

GURGAON, India, August 18, 2015 /PRNewswire/ --

Ameyo (http://www.Ameyo.com), a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals, today announced that TMC, a global integrated media company, has named Ameyo as a 2015 CUSTOMER Magazine TMC Labs Innovation Award winner. This is the fifth consecutive year in which Ameyo has received the CUSTOMER Magazine TMC Labs Innovation Award.

     (Logo: http://photos.prnewswire.com/prnh/20141105/10110170 )

Ameyo Contact Center Technology is a new-generation contact center technology suite that ties all the assets of the contact center together focuses on helping businesses re-engineer and rebrand their customer interaction processes so as to achieve true Omnichannel Customer Engagement. Ameyo has demonstrated a crucial role of transforming contact centers to Customer-Experience-Centric platforms, adding new level of dynamics to customer lifecycle.

Being the only India-based company cited in the award list, this global recognition reinforces Ameyo's commitment to contribute to India's dynamic technology industry. The contact center technology industry, which was once dominated by international companies, is now facing fierce competition from Ameyo's disruptive technology advancements.

Ameyo's insightful business growth strategies and strong execution infrastructure are the key factors that have led them to receiving this prestigious award along with the recent Honorable Mention in the 2015 Gartner Magic Quadrant report.

  • Ameyo's flexible architecture implements customer interaction hubs that deliver consistent customer experience across all interaction channels - creating synergy with customer interests and synergy across their own operations.
  • Ameyo's reporting and analytics tool offers clients to extract intelligent business reports on customer service operations, arming contact center experts with information to re-engineer and improve their existing processes.

"We are honored to receive the 2015 CUSTOMER Magazine TMC Labs Innovation Award for the fifth consecutive year. This recognition further affirms our purpose of developing ground-breaking and innovative technologies for our customers. We are thrilled to pursue our progress as we release new features and products in the near future," quoted Bishal Lacchiramkha, CEO of Ameyo.

The CUSTOMER Magazine TMC Labs Innovation Award honors products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Award is granted to those companies demonstrating ground-breaking contributions to the industry. TMC Labs chooses only a select few products considered the best-of-the-best in contact center, call center and CRM solutions.

"Congratulations to Ameyo for being granted the 2015 CUSTOMER Magazine TMC Labs Innovation Award. Ameyo has been selected for demonstrating innovation, superior quality and unique features which have had a positive impact on customer-related technologies," said Rich Tehrani, CEO, TMC. "We're pleased to recognize this outstanding achievement with a TMC Labs Innovation Award." 

About Ameyo 

Ameyo contact center software is a one-stop solution for Customer Interaction Management. It has been designed to add value to businesses and pave way for structured growth. Ameyo customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent-user experience and a demonstrable ROI. With presence in over 40 countries and spanning multiple verticals, Ameyo has been recognised and nominated for the best contact center technology by numerous enterprises and grandees of the industry. Ameyo's customers are benefited with dedicated 24/7 support and award-winning product suites based on innovative methodologies. Learn how Ameyo can transform your contact center into a customer engagement hub, Click here to setup a consultation with the Ameyo CX experts.

Originally published on Ameyo Newsroom.

Media Contact:
Kartik Kakar
[email protected]
+91-124-4771000
Ameyo.com

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