BANGALORE, February 19, 2014 /PRNewswire/ --
Launches an Online Feedback Section to get Consumer Suggestions to Innovate
Bharti AXA General Insurance (GI) Company, one of the fastest growing multi-line general insurance companies in India, was awarded Best Insurance Company in the Private Sector - General, by the World HRD Congress at the ABP BFSI Awards, 2014. The award was presented at a ceremony held on 14th February at Mumbai.
The BFSI awards aim to recognize excellence across banking, finance and insurance services. The criteria for choosing the finalists across categories include strategic perspective, track record, ability for sustainability, future orientation, competencies, integrity and ethics.
On this achievement, Dr. Amarnath Ananthanarayanan, CEO and MD, Bharti AXA GI, commented, "It is a great honour for us to have received this award. We dedicate this award to our key stakeholders - our customers, partners and our employees and express our sincere gratitude for continuing to support and guide us. It is their contribution in different capacities that have helped us move towards our vision of becoming a preferred general insurance organization in India. As an organization committed to providing innovative insurance solutions and we will continue to do as much as we can to boost insurance penetration in India. We look at this award as further motivation to serve the underserved segments of Indian society and look forward to ongoing feedback from our stakeholders on how we can improve our products and service offerings to serve their needs better."
In commemoration of this award, the company has launched an online feedback mechanism. This is being done to understand genuine consumer and partner pain points, feedback and suggestions to launch innovative and better ways of meeting customer needs. The company offers a wide range of products across health and personal accident, motor (car and two-wheeler), and home. For each segment an ensemble of products has been conceived and designed to meet the varying needs of the customers. The company is looking at further strengthening its service network and focusing on the underserved segment, especially in tier-II and III cities. It already has a cashless network of over 1800 garages and 4300 hospitals pan India. With its new website, these products are now accessible across the country irrespective of physical presence.
To view the feedback section, please visit www.bharti-axagi.co.in/suggestions/
For more information on the company, please visit www.bharti-axagi.co.in
About Bharti AXA General Insurance:
Bharti AXA General Insurance Company Ltd is a joint venture between Bharti Enterprises, a leading Indian business group and AXA, a world leader in financial protection. The joint venture company has a 74% stake from Bharti and 26% stake of the AXA Group. Presently the organization has cashless facilities in over 4300 network hospitals and over 1800 garages as well as 24/7 claims registration through multi-modal channels like e-mail and SMS. The organization commenced national operations in August 2008 and currently has 59 branch offices across the country. Bharti AXA General Insurance is the only Indian company in the life and general insurance category to have been nominated for and won the 'Risk Manager of the Year' award at the Asia Insurance Industry Awards 2011. The organization was also awarded the prestigious 'Personal Lines Growth Leadership Award 2011' at the India Insurance Awards 2011 and this won the 'Best Product Innovation Award' and 'Commercial Lines Growth Leadership Award' at India Insurance Awards 2012. It won the 'Best Employer Brand' award at the IPE BFSI Awards 2012 and 'Claims Initiative of the Year' award at Star of the Industry Awards 2012. It also won the Editor's choice award for service innovation at Banking Frontier's Finnoviti 2013. Further, it is also the first organization in the GI Industry to receive dual certifications of ISO 9001:2008 and ISO 27001:2005 within the first year of operations in 2009 and subsequently re-certified in 2012 for further 3 years.
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SOURCE Bharti AXA General Insurance (GI) Company