Ozonetel is on its way to Handling a Billion Missed Calls; Creating a World Record

BANGALORE, February 19, 2015 /PRNewswire/ --

Ozonetel has a PoP (Point of Presence) in Singapore, North America, UK and India 

Ozonetel is a Telco-grade cloud communications platform that enables businesses to run 'Missed call campaigns' on its platform. Ozonetel has created a world record by handling over 700 million missed calls in the last nine months for its customers. Ozonetel platform is on its way to easily handle a billion missed calls by April 2015.

Missed Call Service has become an effective way to engage and involve customers by any brand/business. The missed call service is a targeted and cost effective means for businesses to reach out to its target audience. The target audience could be in regions where Internet penetration is low or when you want to give a call to action to an online customer who needs to engage with you offline.

What can a business do with a missed call? 

- Lead capture: Marketers who advertise across mediums still find a challenge to judge ROI's. Missed calls help to capture 100% of the leads coming from different mediums, which allow businesses to make strategic and cost effective decisions.

- Survey/feedbacks: Businesses can get real time feedback on customer experience on service/product and if required, alerts can be built on SLA's and action can be taken. The survey/feedback can be in the language desired by the brands.

- New user activations: Generate interest and get new users engaged with the brands via different kind of campaigns

- Run contests: Incentivise users/target audience to engage with the brand

- Content on demand: Bring content on demand to users on information like - help material, new offers, new products etc.

Ozonetel has been supporting missed calls on its platform for the past four years. Some of the clients using the platform are Hindustan Unilever (HUL), Redbus, Zipdial, who run creative campaigns for a large number of their end customers.

About Ozonetel 

Ozonetel, a Telco-grade CaaS (Communication as a Service) platform on the cloud, provides the right tools to reach, engage, support and retain your customers. Ozonetel helps businesses to establish brands, grow customer base, increase lifetime value and decrease churn. Ozonetel allows its customers to use their multichannel modes of communication - be it voice, email, social media, SMS or chat - all on one platform with no capital investment. Ozonetel is available across 65+ countries (Ozonetel has a PoP in Singapore, North America, UK and India). For countries where VOIP to PSTN/GSM network is not legal, Ozonetel has its IP of CLOUDPSTN making the platform accessible across the globe. The Ozonetel platform comes with 99.9% uptime as the platform maintains redundancy at every level - be it switches, firewall and lease line connections. The intelligent routing of the calls also comes with redundancy. Being on the cloud, Ozonetel solution can be used on plug and play basis at a fraction of the price as compared to legacy on-site box providers.

For more information, visit www.ozonetel.com

Media Contact
Shalini Singh
e-mail: [email protected]
Tel: +91-9945799766
Galvanise PR