GURGAON, India, October 24, 2013 /PRNewswire/ --
Honored at The 2013 Asia-Pacific Outsourcing Summit
The International Association of Outsourcing Professionals® (IAOP®) today announced that Raman Roy, Chairman and Managing Director at Quatrro, has been inducted into its prestigious Outsourcing Hall of Fame during The 2013 Asia-Pacific Outsourcing Summit, held on October 21-24, 2013 at the Traders Hotel, Iskandar, Nusajaya, Malaysia.
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"The Outsourcing Hall of Fame recognizes the very best professionals in the industry whose outsourcing management practice and leadership have significantly contributed to business and society at large," said IAOP CEO Debi Hamill. "We are pleased to welcome Raman Roy. He has inspired us with his contributions, which have helped shape and grow the industry."
Raman is widely regarded as the pioneer and 'Guru' of the BPO industry in India. Referred to as the 'Father of the Indian BPO Industry', he has played a pivotal role over the past 22 years in promoting Indian BPOs helping prove India can be a preferred location for remote processing.
Accepting the award, Raman said, "It's a great honor to be recognized by IAOP and inducted into the Outsourcing Hall of Fame. The journey, which started by chance a couple of decades ago, has been truly rewarding. Over the years, the Indian BPO industry has grown in size and maturity by offering a range of high end BPO services to diverse clients across the globe. It gives me immense satisfaction to share that our collective efforts have not only resulted in creating additional export revenues for the country but also helped in generating over a million jobs, of which a good percentage is occupied by women. I accept this award on the behalf of the Indian BPO Industry and would consider IAOP's recognition as a stimulus to continue my efforts in taking the offshore Business Process Outsourcing industry to the next level of growth."
Raman has successfully led the BPO initiatives of American Express, GE and Spectramind (now Wipro BPO) before starting Quatrro in 2006. He was the Business Leader for American Express' BPO business, held senior leadership positions at GECIS (now Genpact) and was the Managing Director of Spectramind. He conceptualized and implemented the BPO and business strategy for all four companies. Deeply involved in shaping the future of the BPO industry in India, China, Mauritius and Sri Lanka, he is a member of the Executive Committee of NASSCOM, in addition to being a member of various committees formed by the central government and state-level governments.
Hall of Fame
Established by IAOP in 2006, The Hall of Fame continues to grow globally and now has 20-plus members in its ranks. The Hall of Fame is unique in that it recognizes individuals not only for their contributions to the management practice and industry of outsourcing, but just as importantly for their contributions to society at-large through outsourcing. Some of the past recipients of this prestigious award include Peter F. Drucker, Filippo Passerini, NR Naryana Murthy and Dewang Mehta.
About Quatrro
Quatrro is one of the leading Business Process Outsourcing companies, and has architected 'Beyond the Existing' service offerings for the mid-market and large enterprises to fulfill their underserviced and unaddressed needs through a combination of platform based services, developed on 3rd party and proprietary platforms. Quatrro supports over 130 enterprise clients, 15000+ SMB and SOHO clients and over 1,000,000 retail customers across multiple geographies through six independent and rapidly growing business lines namely Processing Services(Processing, Risk & Fraud Management), Mortgage Solutions, Financial Processing, Technical Support, Interactive Entertainment and Knowledge Services that endeavor to enhance the revenues and redefine the core capabilities of our clients.
For further information on Quatrro, please visit http://www.quatrro.com
About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.
To learn more, visit http://www.IAOP.org
Media Contact:
Quatrro
Rajesh Dhuddu
Vice President - Market Development
Quatrro Global Services
+91-124-4506568
IAOP:
Kate Tulloch-Hammond
+1.845.452.0600, extension 122
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