PUNE, India, February 19, 2018 /PRNewswire/ --
According to a new market research report "Speech Analytics Market by Component (Solutions (Speech Engine, Indexing, Analysis & Query Tools, Reporting & Visualization Tools) and Services), Application, Deployment Model, Organization Size, Industry Vertical, and Region - Global Forecast to 2022", published by MarketsandMarkets™, the global market size is expected to grow from USD 941.1 Million in 2017 to USD 2,175.8 Million by 2022, at a Compound Annual Growth Rate (CAGR) of 18.2% during the forecast period.
Browse 82 market data Tables and 42 Figures spread through 150 Pages and in-depth TOC on "Speech Analytics Market"
Early buyers will receive 10% customization on this report
The key forces driving the Speech Analytics Market include the need for higher customer satisfaction, rising significance for real-time analytics, and increasing need of speech analytics solutions to the growing BPO sector.
Speech analytics solutions are expected to witness steady growth during the forecast period
The speech analytics solutions are expected to dominate the market from 2015 to 2022, with larger market share than the service segment, due to growing trends of analytical insights from customer interaction data. Furthermore, due to future saturation in the solution segment in the developed economies and variation in global government customer protection norms and regulations, demand for professional services is expected to gain traction in the next five years.
Ask for PDF Brochure @ https://www.marketsandmarkets.com/pdfdownload.asp?id=17297779
The Banking, Financial Services, and Insurance (BFSI) vertical is expected to hold the largest market share during the forecast period
Among industry verticals, the Banking, Financial Services and Insurance (BFSI) vertical is expected to continue to hold the largest market share during the forecast period. The vertical is experiencing massive transformation with increasing investments for data analysis. BFSI companies are focusing on customer experience management to accelerate customer acquisition, improve business loyalty, and enhance customer retention ratio. The retail and eCommerce vertical is expected to grow at the highest CAGR during the forecast period, owing to an increased focus on reducing customer churn rate.
North America is expected to hold the largest market size during the forecast period
North America is expected to hold the largest market size and continue to dominate the global Speech Analytics Market from 2017 to 2022, due to the notable adoption of speech analytics solutions and the presence of a large number of analytics vendors in the US. Asia Pacific (APAC) offers significant growth opportunities, owing to growing technology expenditures in major countries, such as Australia, China, and India, and the demand for cost-effective analytical software and services among the Small and Medium-sized Enterprises (SMEs) are expected to drive the market growth during the forecast period.
The global Speech Analytics Market is fragmented in nature, as no single vendor dominates the market. Major vendors offering speech analytics software and services include Verint Systems (US), Avaya (US), Calabrio (US), CallMiner (US), Clarabridge (US), Almawave (Italy), Voci Technologies (US), Zoom International (Czech Republic), NICE Systems (Israel), Genesys (US), and HPE (US).
Enquiry Before Buying @ https://www.marketsandmarkets.com/Enquiry_Before_Buying.asp?id=17297779
Browse Related Reports
Text Analytics Market by Components (Solutions, Services), Application (Customer Experience Management, Marketing Management, GRC Management), Deployment Model, Organization Size, Industry Vertical, and Region - Global Forecast to 2022
Manufacturing Analytics Market by Type (Solution and Services), Applications (Asset Management, Inventory Management, Emergency Management, Supply Chain Planning, Sales and Marketing Management, and Others), Industry Vertical, Regions - Global Forecast to 2021
Know More About our Knowledge Store @ http://www.marketsandmarkets.com/Knowledgestore.asp
MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies' revenues. Currently servicing 5000 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.
Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model - GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.
MarketsandMarkets's flagship competitive intelligence and market research platform, "RT" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.
630 Dundee Road
Northbrook, IL 60062
Email: [email protected]
Visit Our Blog @ http://www.marketsandmarketsblog.com/market-reports/telecom-it
Connect with us on LinkedIn @ http://www.linkedin.com/company/marketsandmarkets