CHENNAI, September 1, 2017 /PRNewswire/ --
The exciting video chat feature launched by Hotcourses India humanises the brand more and provides an even more effective and reliable virtual communication medium to students looking for overseas education
The innovative video chat launch is going to set a new trend in the virtual overseas education services provided by Hotcourses India, an IDP company. This new customer support feature replaces the traditional chat medium, thus establishing a more coalesced communication platform between the students and Hotcourses' counsellors.
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This video chat/calling feature enables students to not only productively communicate with the counselling team, but also establish a secure personal connection - sharing important details and queries about their overseas education plans − with the team.
Besides providing a trustworthy base to the students, this video chat reaches out to the parents or guardians of students who might wish to communicate with the counsellors and validate the study abroad process.
Another key attribute of this video chat/calling feature is the remote co-browsing option, which helps the counsellors perform certain tasks for and on behalf of the users, delivering a bi-directional online chat with document-sharing and screen-sharing options.
Priyatham Rajagopalan, Chief Operating Officer of Hotcourses India, said "As part of our promise to simplify the counselling experience for students, Hotcourses India has launched its latest feature. The new video calling tool brings our experienced education counsellors and students online, yet face-to-face. Students now have the choice of a wide range of real-time services that include counselling, passport verification and visa interview preparation via video calling, to make their lives easier. Parents can also be an active part of this unique face-to-face, online experience."
This versatile video chat support has the following advantages:
- Forges better and faster user communication.
- Provides a user-friendly, real-time communication platform.
- Improves the brand with its effective personalised approach.
About Hotcourses India:
Hotcourses India, an IDP company, is part of Hotcourses Group that has been in the education industry for the past 21 years. As the number one overseas education consultancy, Hotcourses India offers a suite of counselling services to help Indian students with their overseas admissions. Together with IDP Education, the global student recruitment company, Hotcourses, aims to widen the range of support services tailored to students' needs.
Media Contact:
Prem Pradeep
[email protected]
+91-44-43995203
Hotcourses India Pvt Ltd
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