GURGAON, India, October 13, 2015 /PRNewswire/ --
C-Zentrix has been at the forefront of contact centre technology for a decade now; always bringing solutions which are ahead of time. Now with its cloud-based contact center solution, which is fully capable of all functionalities of an in-premise based contact center solution, it is starting a new era for delivering contact center solution on cloud to end-customers. The entire contact center solution with all its bells and whistles as available in a premise solution is now available on cloud.
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Unlike some of the other cloud solutions available in the market which position themselves as contact center solution but offer limited functionalities of just a simple call patching software; C-Zentrix Cloud is offering full blown IVR, call queuing, predictive dialer, CTI integrations, voice logging, MIS reporting, supervisor modules, CRM integrations APIs, e-mail and SMS integration, Robo Call and missed call, Click2call, virtual number and magic call, all under one platform. C-Zentrix Cloud brings unprecedented scale for the end-customer, offering him the capability to ramp up to 5,000 seats seamlessly without owning any piece of hardware or software in-house.
C-Zentrix Cloud is now live in India and will be soon available for multiple geographies across the world including Philippines, Middle East Asia (Dubai, Kuwait, Saudi Arabia, etc.), South Africa, South America, Europe, North America, etc.
About C-Zentrix:
C-Zentrix is the leading customer engagement platform in the world, also rated by Gartner. C-Zentrix was built with a vision of creating next-generation, simplified call center technology solution and offering customer engagement center to enable better communication and 360°-experience for the end-customer. C-Zentrix's single box solution is unique one-box customer engagement solution in the world for over 180 concurrent agents. C-Zentrix aims to help organizations across industry verticals to set up and manage their personalized customer engagement center hassle free at low cost and high efficiency. C-Zentrix has presence across five continents with special focus on emerging markets, and is proud of serving many top enterprises of India.
For more information, please visit: http://c-zentrixcloud.com/.
Media Contact:
C-Zentrix
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+91-1244793969
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