Alhamrani Universal Signs a Strategic Transformation Agreement with Diebold Nixdorf for Saudi Arabia

Following the launch of DN Series™ portfolio in the Kingdom, Alhamrani Universal will optimize performance and increase availability of ATMs and kiosks

RIYADH, Saudi Arabia and HUDSON, Ohio, Nov. 16, 2022 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a global leader in driving connected commerce for the financial and retail industries, today announced a multi-year services and strategic contract with Alhamrani Universal, Saudi Arabia's largest fintech solutions provider in the self-service banking industry. Backed by Diebold Nixdorf solutions, including the latest cash dispensers, recycling technology and self-service monitoring, this agreement supports branch banking transformation and digital migration strategy to launch new innovations to meet consumer expectations and market requirements.

Over the next three years Alhamrani Universal will connect ATMs and kiosks to DN AllConnect^SM Data Engine, providing consumers with futureproof ATM performance and availability, in addition to enhanced solutions deployments, such as cash recycling. DN AllConnect Data Engine enables Alhamrani Universal to optimize operational efficiencies and provides an industry-first solution – a truly predictive and data-driven service model. With this solution, technical data is continuously aggregated and analyzed using the latest developments in machine learning, enabling Diebold Nixdorf to generate personalized, actionable insights for each device. This helps decrease the number of incidents and resolution time and guarantee market-leading availability for the self-service devices.

Abdulaziz Abdullah Alhamrani, chairman at Alhamrani Universal, said: "Today's consumers expect a seamless banking experience and 24-hour access to services. DN AllConnect Data Engine ensures availability of our advanced ATMs while optimizing performance and reducing costs. Our continued partnership with Diebold Nixdorf will further support our transformation as we drive more innovation and guarantee market-leading ATM and kiosk top services for our banking industry customers, allowing us to align further on Saudi Arabia Vision 2030."

Joe Myers, executive vice president, Global Banking, at Diebold Nixdorf said: "We are very committed to our partners and our end customers. Through our transformation agreement with Alhamrani Universal, we will work together over the coming years to transform the availability, performance, customer experience and services of banks' ATM and kiosk networks, help to further reduce costs and deploy innovative solutions in the Kingdom."

Alhamrani Universal is the largest ATM solution provider in the Middle East and enjoys more than 50% market share from the total number of ATMs in the Kingdom of Saudi Arabia. With its headquarters in Saudi, the company wishes to continue the successful journey with the renewed mission to transform digital services in line with Saudi vision 2030, align existing technologies, as well as develop new, cutting-edge software and services solutions. Visit www.universal.com.sa for more information.

Twitter: @Alhamrani_U
LinkedIn: www.linkedin.com/company/alhamraniuniversal
Facebook: www.facebook.com/alhamraniuniversal
YouTube: www.youtube.com/alhamraniuniversal

Diebold Nixdorf, Incorporated (NYSE: DBD) is a world leader in enabling connected commerce. We automate, digitize and transform the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 22,000 employees worldwide. Visit www.DieboldNixdorf.com for more information.

Twitter: @DieboldNixdorf 
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SOURCE Diebold Nixdorf, Incorporated