NEW YORK, Jan. 18, 2012 /PRNewswire/ -- 1-800 We Answer, Inc.'s purchase of Partners 24/7 Answering Service, located in Overland Park, Kansas, is a strategic development in 1-800 We Answer's growth as a national communications outsourcing provider. The company's recent expansion includes call centers along the East Coast from Boston to Miami, as well as additional facilities in Baton Rouge, Louisiana and Montgomery, Alabama. The Kansas City call center will serve not only local businesses in the KC Metroplex, but will be instrumental in attracting additional Midwest businesses to We Answer's call center support services.
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"Kansas City and Overland Park have remained good places to start businesses during the last few years," remarked Robert Porter, 1-800 We Answer's President. "We're happy to be a part of the local community and provide more companies with the opportunity to get to know us and learn how we can help them get ready for sales growth. Our answering services can help them restructure their operations and save them money as they plan for the coming year."
1-800 We Answer focuses attention on each client's individual sales and marketing goals. Working alongside small and mid-sized business managers, We Answer's account development experts build telephone call center programs from the ground-up, analyzing account marketing goals, current and expected call volume, and types of calls each client receives. They also create future projections that anticipate sales growth and market changes that will affect each program. By finding ways to economically increase clients' ability to answer more phone calls in less time and with fewer employees, call center and answering services provide a way for small and midsized companies to compete against larger sales rivals. We Answer offers competitively structured per-minute rate packages for businesses experiencing all levels of call volume.
About 1-800 We Answer, Inc.
1-800 We Answer, Inc., provides outsourced call center services to businesses throughout the United States, operating answering service locations that provide personalized, professional support for each client project. 1-800 We Answer continues to rank among the leading live operator answering service providers in the United States. Individual account managers monitoring calls in real time as well as continually updated training protocols ensure a high level of customer retention. Companies large and small have trusted 1-800 We Answer to build and improve their business communications for almost fifty years. The Company has increased its telecommunications project management menu to include inbound and outbound telemarketing services and telephone market research support. 1-800 We Answer's mission focuses on providing telephone answering, call center, virtual office and phone system services to businesses, government agencies, and educational institutions nationwide.
SOURCE 1-800 We Answer
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