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1-800 We Answer, Inc. Acquires StarTel Answering Service


News provided by

1-800 We Answer, Inc.

Jan 18, 2011, 08:45 ET

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NEW YORK, Jan. 18, 2011 /PRNewswire/ -- 1-800 We Answer, Inc. the market-leading telecommunications support services provider based in New York City, continued to expand its acquisitions through purchasing StarTel Answering Service, of El Centro, California. Company President Robert Porter has continually sought opportunities to develop operations through acquiring answering service businesses located in key economic growth areas like Imperial County, California.

(Logo: http://photos.prnewswire.com/prnh/20110118/NY30171LOGO )

1-800 We Answer's subscriber base includes client businesses located along the California-Mexico border. Bilingual live operators fluent in Spanish and English are important components of the Company's regional and nationwide answering service support.

Southeastern California's economy grew rapidly during the last decade because of globalization. To meet the area's needs, business answering service support assists local companies and professional offices by providing 24-hour customer service and telephone support. The town of El Centro is Imperial County's Seat and has become a popular winter residence for many retiree "snowbirds" from colder climates. Civic centers along the border stretching from California through Yuma, Arizona form a region considered to be the third fastest growing area in the United States.

1-800 We Answer, Inc. is a fully-bilingual telephone answering service. Providing bilingual answering services to United States' clients delivers support on various fronts. Spanish language telephone answering service support is necessary in many kinds of industries ranging from healthcare to retail. As American companies increasingly do business with partners in the Caribbean, Mexico, Central and South America, using a bilingual answering service, where telephone customer service representatives communicate with callers in Spanish, is key to supporting this large market segment.

"1-800 We Answer promises to take personal care of its business answering service clients, wherever they are," commented Rob Porter, President on this purchase. "Our company's goal is to provide individual attention to each one of our clients' callers. In English or Spanish, our clients' callers receive the highest level of customer support available from any answering service."

1-800 We Answer, Inc. began servicing California businesses on a wide scale basis early in the last decade through its answering service consolidation efforts within the state. The company has expanded by operating inbound telephone answering service and call center facilities in Massachusetts, Florida, Louisiana and Alabama. Outbound market research facilities use several locations in Southeastern Pennsylvania, including Philadelphia.

About 1-800 We Answer, Inc.

1-800 We Answer, Inc. is a business services company that provides telephone answering service to a nationwide list of client companies. The Company has developed a network of answering service locations that share in the 1-800 We Answer commitment to delivering personalized, professional support to each client account. 1-800 We Answer's core menu of business support services focuses on providing telephone answering, call center, virtual office and phone system services to businesses, government agencies, and universities nationwide.

Contact:

 

David Baren

 

[email protected]

 

1-800 We Answer, Inc.

 

545 Eighth Avenue, Suite 401

 

New York, NY 10018

 

Ph: 212-868-1121

 
 
 

SOURCE 1-800 We Answer, Inc.

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