2 TriWest Programs Named URAC 'Best Practices' Finalists for Helping Military, Families with Mental Health

May 09, 2012, 11:00 ET from TriWest Healthcare Alliance

PHOENIX, May 9, 2012 /PRNewswire/ -- Two programs aimed at helping civilian health care providers better understand military culture and embedding a mental health provider directly into a National Guard unit earned TriWest Healthcare Alliance nominations as 2012 URAC Best Practices Award finalists.

TriWest—in partnership with TRICARE—successfully implemented these two programs, both of which are finalists for the 2012 URAC Awards for Best Practices in Health Care Consumer Empowerment and Protection. URAC, one of the nation's leading accreditation organizations, will honor the finalists Oct. 9–11 at the 2012 Quality Summit in San Francisco.

TriWest administers the military's TRICARE health care plan for 2.9 million military families across 21 western states.

"We're humbled to know that two of our programs are included in a group of 19 nationally," said TriWest President and CEO David J. McIntyre, Jr. "We are extremely proud to champion these programs because they provide close collaboration with community partners and the National Guard, Reserve Component and their families that, ultimately, lead to our service members, retirees and their families receiving the best care that they absolutely deserve."

'Best Practices' Program Finalists

The Quality Summit Awards honor programs in two areas: consumer decision-making and consumer health improvement. TriWest's program finalists are:

  • Collaborative Continuing Education Delivery—Gives civilian providers evidence-based and best-practice information on deployment-related mental health issues and military culture to aid in their treatment of service members, veterans and their families.
  • California National Guard Embedded Provider Program—Embeds providers who are familiar with military culture with service members to better understand their challenges and obstacles in receiving mental health care.

"URAC is honored to share these programs and raise awareness of innovative approaches to health care delivery and management that can be replicated across the industry," Alan P. Spielman, President and CEO of URAC, said of the finalists in a URAC news release.

About URAC

URAC, an independent, nonprofit organization, is well-known as a leader in promoting healthcare quality through its accreditation and certification programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the healthcare system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC strives to ensure that all stakeholders are represented in establishing meaningful quality measures for the entire healthcare industry. For more information, visit www.urac.org.

About TriWest

TriWest Healthcare Alliance has been On a Mission to Serve® America's military families since 1996. We connect our 2.9 million military members, retirees and families across 21 western states to more than 175,000 high-quality health care providers. It's our honor to deliver award-winning customer service through a team of 1,700 people, half of whom have military connections. Life in the military has its challenges—accessing health care shouldn't be one of them. Join the conversation on Facebook, Twitter, YouTube and our blog.




SOURCE TriWest Healthcare Alliance