7® Files Patent Infringement Action Against LivePerson
Jun 23, 2015, 09:00 ET
CAMPBELL, Calif., June 23, 2015 /PRNewswire/ -- 7 announced today that it has filed a patent infringement lawsuit against LivePerson, Inc. (LPSN) in the United States District Court for the Northern District of California. 7's complaint alleges that LivePerson's products and services infringe four patents owned by 7: United States Patent Nos. 7,228,278; 7,747,438; 8,396,741; and 8,737,599. In the complaint 7 seeks damages and an injunction.
7 has secured numerous patents covering innovations in the fields of customer engagement, prediction, and data analytics. "We have invested heavily in the development of our platform and technology," said PV Kannan, 7's Founder and Chief Executive Officer, "and we have an obligation to protect that investment and our intellectual property."
7 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world's leading companies. 7's platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise's web, mobile, chat, social, and phone channels. It's all in real-time and in the cloud. Our solutions drive immediate business results. We increase revenues, reduce service and sales costs, and create more satisfied customers. 7 serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries. 7 is noted by Forbes as one of America's Most Promising Companies. 7 is based in Campbell, California. For more information, visit: www.247-inc.com.
7 is a registered trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.
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