3CX Phone System 9 Goes Unified Communications With Video Support

V9 of the popular Windows Phone system adds video support, android client and enterprise capabilities

Jul 28, 2010, 09:04 ET from 3CX

LONDON, July 28 /PRNewswire/ -- 3CX has released version 9 of its popular phone system for Windows. V9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

Nick Galea, CEO, 3CX says, "3CX Phone System 9 is a complete Unified Communications solution -- We have added standards based video and support for smartphones as clients. We have also added key enterprise features that widen 3CX's appeal to larger companies."

Video support

V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

Android smartphone support

3CX V9 allows Android smartphone users to make and receive calls from anywhere using their extension. Android users just download the 3CXPhone for Android softphone and configure it to use their 3CX Phone System account.

Provisioning of 3CXPhone and 3CX Assistant

Deploying and administering 3CXPhone and 3CX Assistant installations is now easier via the provisioning feature. Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Changes to the configuration, as well as software updates are automatically pushed out to the clients.

Multi Site – capability

Monitor presence and queues on remote PBXs and transfer calls between PBXs

SLA / Shared parking

Seamless Key System like functionality for "sharing" phone lines without the need to transfer calls. Supports standards based SIP phones, no proprietary phones required.

Microsoft Dynamics support

Trigger outbound calls from within Microsoft Dynamics and resolve inbound calls to customer records automatically. All calls are reported and logged with the relevant customer record.

Other Features

  • 3CX Assistant now allows for creating conference calls to internal and external users with a few mouse clicks
  • Improved presence, call forwarding
  • G722 support
  • New Bundled High Performance web server: Abyss

Free Edition

3CX Phone System is available as a free and commercial edition. The Free edition can be downloaded here.

About 3CX

3CX is the developer of 3CX Phone System – an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. For more information, visit: http://www.3cx.com.