LONDON, April 27, 2011 /PRNewswire/ -- 3CX, developer of the award-winning 3CX Phone System for Windows, today announced that its internationally used cross-platform communications application has received Skype Connect™ interoperability certification. Businesses of all sizes that are using the 3CX Phone System can now communicate more efficiently and economically by directing their outbound calls to mobile phones and landlines around the world through Skype. It will also allow those companies to receive inbound calls from their clients, partners and suppliers who are Skype users.
"By utilizing Skype Connect, businesses running a 3CX Phone System can allow customers, partners and employees to call them. Click & Call buttons on a company's Web site can make it quick and easy for customers to reach out and buy -- thereby increasing sales." -- Nick Galea, CEO, 3CX.
Businesses of all sizes are looking for ways to reduce their communications costs. Skype Connect™ delivers an offering to business customers that can interoperate with existing SIP enabled PBX or UC systems. Skype Connect integrates easily with a business' 3CX Phone System, enabling employees to use Skype to make outbound calls to landlines or mobile phones at Skype's standard calling rates. In addition, through the separate purchase of Skype's online numbers, a company can receive inbound calls via Skype from business contacts and customers calling from landlines and mobile phones.
Customers can also call a business by using Skype's Click & Call feature. By adding a Click & Call button to a company's Web site, email and other online promotions, customers using Skype can call with just a click of a button, making the business easier to reach, as well as providing a free communication between your business and your customers. All Skype calls being received in the 3CX Phone System via the Click & Call button will be handled like any other call, which means call queuing, transferring of calls, making use of the digital receptionist and additional features available with the 3CX Phone System can reduce the barriers to communicating with your business and help increase sales, as your business will be far more accessible to potential and existing customers.
The 3CX Phone System can help improve employee productivity since users can take advantage of Skype Connect™ to call around the world, while also taking full advantage of the additional key features of the 3CX Phone System, such as call switching, routing, queuing, call recording and more.
3CX is the developer of 3CX Phone System -- an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System for Windows has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit: http://www.3cx.com.
Skype is not a replacement for traditional telephone services and cannot be used for emergency calling. Skype Connect is meant to complement existing traditional telephone services used with a corporate PBX, not as a stand-alone solution. Skype Connect users need to ensure all calls to emergency services are terminated through traditional fixed line telephone services, connected to the local exchange, or through other emergency calling capable telephone services.
Skype, associated trademarks and logos and the "S" symbol are trademarks of Skype Limited.