MONTREAL, Jan. 30, 2013 /PRNewswire/ -- To take advantage of the benefits of the expanding role of the network, 911 Enable today announced that it is now a Preferred Solution Developer within the Unified Communications technology category of Cisco's Developer Network Program.
911 Enable's solutions for Cisco Unified Communications Manager consist of the Emergency Gateway (EGW) and the Emergency Routing Service (ERS).
The EGW is an on-site appliance that helps organizations automate and simplify E911 management. Its key functions include automatic IP phone tracking for hard phones, soft phones, and wireless phones (down to the access point), and on-site security notification, including email alerts, three-way call monitoring and application-based screen pops. The EGW also provides organizations with 911 call recording, detailed reporting and monitoring capabilities, and support for off-campus workers. It is able to provide these advanced E911 management features across even the most complex networks, including deployments running multiple clusters with different versions of Cisco Unified Communications Manager.
The ERS is a hosted E911 call routing service that provides organizations with E911 connectivity to over 6,000 Public Safety Answering Points (PSAPs) across the US and Canada. It enables organizations to provision user locations to the building, floor, and room level, ensuring that when 911 is dialed the call and precise location information are delivered to the appropriate PSAP regardless of where the caller is located. This allows organizations to provide E911 support for the entire deployment and helps them to comply with the strictest of E911 legislation.
The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers, harnessing the power and intelligence of the network. As a Preferred Solution Developer, 911 Enable has worked closely with Cisco to deliver enhanced solutions that deliver greater interoperability with Cisco networking solutions. 911 Enable also shares Cisco's strong commitment to customer service and satisfaction, has completed interoperability verification testing* based on criteria set forth by Cisco, and can provide their customers 24 hour, 7 days a week customer support. With offerings such as the Emergency Gateway and the Emergency Routing Service, customers can more quickly deploy a broad range of Cisco Compatible business applications, devices, or services that can enhance the capabilities, performance, and management of the Cisco network. For more information on the Emergency Gateway and the Emergency Routing Service interoperability with Cisco Unified Communications Manager go to: https://marketplace.cisco.com/catalog/companies/911-enable.
About 911 Enable:
At 911 Enable, our success is driven by a focus on surpassing customer expectations for E911 value and performance. Working with key partners such as Avaya, Cisco, and Microsoft, we deliver IP phone tracking, E911 call routing and security notification solutions. These solutions help enterprises and service providers keep users safe while complying with federal, state, and local E911 regulations. Each year, we route more than 300,000 emergency calls for more than 40,000 organizations worldwide. To learn more, visit www.911enable.com or call 1-877-862-2835.
* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.
SOURCE 911 Enable