SEATTLE, June 27, 2013 /PRNewswire/ -- A Place for Mom® (APFM), the nation's largest senior living referral service, has announced that it is among the highest-rated organizations on Feefo.com, a feedback service that polls verified customers about their experiences with an organization to unearth honest, in-depth consumer reviews. Out of approximately 1,050 reviews collected by the Feefo team, 97 percent ranked excellent or good, reinforcing APFM's high-quality, best-in-class service.
"Based on our research, A Place for Mom continuously exceeds customer expectation and satisfaction, while surpassing many of the leading brands in our client portfolio," said Andrew Mabbutt, CEO, Feefo. "Companies engage our services because they place a high priority on customer service. A Place for Mom's commitment to its customer is clear, and the service they provide on a consistent basis is outstanding."
A Place for Mom has nearly 250 Senior Living Advisors working across the U.S who provide personal and local assistance to families. Since its inception in 2000, the company has helped more than 200,000 families find senior care options.
"If a family is happy, we are doing our job well," said Sean Kell, CEO of A Place for Mom. "We engaged Feefo to ensure that we keep our best-in-class promise to the families we serve. I am grateful to our team of Senior Living Advisors, and the rest of our staff, for the work they do each day to help Americans navigate the difficult and complex process of finding senior care. In light of this feedback, I am proud of what we have achieved and will continue to think of new ways to best serve families facing this daunting journey."
A Place for Mom is the only service of its size and scope to offer specialized and trained Senior Living Advisors to every family they work with across the country. Regionally-based advisors leverage their knowledge of the industry to provide targeted community information, insight into pricing and budget, long-term planning and more. For more information, please visit: www.aplaceformom.com.
About A Place for Mom
A Place for Mom, Inc. (APFM) is the nation's largest senior living referral service providing resources and personalized assistance in finding senior living services. Using its nationwide network of more than 18,000 providers, APFM helps families find options based on a loved one's stated needs, preferences and budget. This may include independent senior housing, home care, residential care homes, assisted living communities and specialized Alzheimer's memory care. The service is offered at no charge to families as providers pay a fee to APFM. For more information, visit www.aplaceformom.com, call 1-877-311-6099 or visit one of APFM's social networks at Twitter, Facebook, Google +, Senior Living Blog and Pinterest.
SOURCE A Place for Mom