Able Family Welcomes New Addition
Key asset purchases of My Truck Buddy expand Able's customer reach, and position the company to begin relationships with customers at a much earlier stage.
Jan 24, 2019, 10:06 ET
MANASSAS, Va., Jan. 24, 2019 /PRNewswire/ -- With a customer database list of 30,000 people and a domain name touting a decade long history of producing small-scale residential moves, Chris Jolma looks forward to integrating his My Truck Buddy (MTB) expertise with Able's rapidly growing residential division.
"I have never seen a more welcoming business culture than what I have been introduced to at Able," he says. "From the first phone call to where I now sit, I was treated with warmth and respect."
Not unlike the Singleton family's own beginnings in 1987 with just one truck, Chris began MTB in 2007 with a Ford Ranger pick-up, servicing responses from Craig's List ads. With their expansive and rapid growth across all divisions, Joe and Jim Singleton see the MTB investment, and others like it, as doubling down on their beginnings.
"Repeating what we went through over the last 32 years with the infrastructure we have in place now should make growing this list of 30,000 customers clockwork activity," Jim Singleton says.
It is this evolution of the customer that the company is interested in being a part of, and Able has the financial wherewithal to add to the rapidly growing number of these relationships that they have, and strongly believes in the quality of services they provide to keep them.
Witnessed also recently by the large scale migration of former Office Mover executives and workers to Able, the company's culture is earning a standout reputation in the industry as a place to land.
"Top pay and a generous benefits package made me feel extremely welcome, and things like the absence of a non-competition agreement at Able really stood out for me," said Jolma.
"Company culture that can accommodate acquisitions and growth like this can only do so because of the reputation gained from how it treats its customers," says Joe Singleton, "and we will always make that the number one priority, but taking care of the folks who join our company is a close second."
Able plans to operate the My Truck Buddy domain name and let it continue to feed the company smaller moves, creating a boutique division that can continue to grow and add to the largely successful residential arm of Able that grew 20% last year.
"Pairing together the Able name and outstanding customer service machine it has built with the volume of leads that MTB generates will leave me more time to focus on the growth capabilities in this area that will ultimately send more business on up the line," Jolma states.
"The leadership team at Able welcomes Chris Jolma and the opportunities he brings to us from his experiences with My Truck Buddy," says Joe Singleton, "and we will all work together to help him out however we can."
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SOURCE Able Moving & Storage
