MANASSAS, Va., May 9, 2019 /PRNewswire/ -- While the company the Singleton family founded in 1987 has grown over 500% in the last 7 years and now generates a 30 million dollar annual revenue with large commercial and international divisions, none of it would have been possible without the residential division. That residential division has now shown double-digit growth for 10 years in a row.
25 year Able sales veteran Bob Mulligan has watched the company grow from 1 truck to 75, and the growth doesn't surprise him a bit, and he still loves his job as much as his first day there, and knows the company will keep growing. (www.ablemoving.com)
"Able has never lost sight of the fact that moving is a very personal experience. Your heart has to be in the right place to do this job," he says. "Circumstances that cause moves range from old age, divorce, new marriages, the addition of kids, job changes, and many others. Listening to my customers makes my job easier. People know that I care."
With longtime clients like the State Department and Pulte Homes, business begets business. Counting children and extended family, Bob has made as many as ten moves for many different families over the years.
Able was just recognized by the Washington Business Journal (WBJ) as a Family Owned Business, the criteria for recognition revolving around longevity, multi-generational family involvement, ability to adapt to change, and philanthropic efforts. Able was just the first moving company to ever make the WBJ's Fastest Growing Companies List earlier this year.
With the recent acquisition of My Truck Buddy (MTB) assets, Able will now be in the position to start the customer life cycle at an even earlier stage, with former owner Chris Jolma directing these efforts to benefit the residential division.
"Focusing on business development has become so much easier now that the volume of leads MTB generates has met the Able customer service team," says Chris.
With Able growth at an all-time high, it would seem easy for the many pieces of the puzzle to not be aware of the big picture, but Chief Operating Officer Steve Kuhn makes it clear that company awareness is part of the management strategy.
"Our residential division may be the backbone of Able, but we are now a multi-faceted International company with many parts to it, and these parts work together on a daily basis," he says, "and customer awareness of our dimensions and capabilities is a priority shared by all."
Able CEO Joe Singleton remembers the very first residential customer that he and his brother Jim moved in 1987, and jokes that he is thankful not to have to do so much of the heavy lifting anymore.
"Joking aside, the family of employees and management at Able are the most capable in this industry, and our ability to rely on them to run this company allows me to focus on keeping them happy," he says with a smile.