Accela® and KCI Technologies Expand Partnership to Accelerate Digital Transformation for Government Agencies

Accela and KCI are helping agencies modernize permitting, enterprise asset management, and infrastructure operations through a connected digital foundation.

SAN RAMON, Calif., Sept. 24, 2026 /PRNewswire/ -- Accela®, the leading provider of cloud-based solutions for state and local government and utilities, today announced an expanded strategic partnership with KCI Technologies (KCI), a full-service civil engineering and technology services firm ranked #50 on ENR's 2026 Top 500 Design Firms list. Together, the organizations will help government agencies modernize civic operations, improve service delivery, and connect permitting, licensing, inspection, and asset management processes across the full lifecycle of public infrastructure.

The partnership brings together Accela's market-leading Civic Platform, Novotx Elements XS, and KCI's deep expertise in government operations, strategic asset management, GIS, organizational change management, and enterprise technology modernization. As agencies look to replace aging systems and improve service delivery, Accela and KCI will work together to help organizations modernize permitting, licensing, inspections, asset management, and field operations through a connected digital foundation that supports the full lifecycle of community development and public infrastructure.

Under the expanded partnership, Accela and KCI will collaborate to:

• Accelerate modernization initiatives. Agencies can move from legacy systems to modern cloud-based operations with the support of KCI's implementation, integration, and change management expertise.
• Connect community development with long-term infrastructure stewardship. By linking permitting, inspections, capital projects, and asset management, agencies can create a seamless flow of information from project planning and construction through ongoing operations, maintenance, and lifecycle management.
• Turn data into better decisions and better outcomes. KCI combines deep asset management expertise, data analytics, and experience across a diverse range of agencies to help organizations unlock the value of their data. By transforming information from enterprise platforms into actionable insights, KCI helps agencies improve operational efficiency, prioritize investments, strengthen decision-making, and ultimately deliver a higher level of service to their customers.
• Improve operational visibility through GIS and data integration. With more than 20 years as an Esri partner, KCI applies its expertise in geospatial technologies and enterprise integration to help agencies establish a connected view of permits, inspections, assets, work orders, capital projects, and field operations.
• Reduce risk and accelerate time to value. Proven implementation methodologies, industry expertise, and deep knowledge of government operations help agencies achieve successful outcomes more quickly while maximizing return on investment.

"The modernization journey is about more than deploying new technology. It's about helping agencies transform the way they serve residents, businesses, and communities," said Vito Giallorenzo, Chief Strategy Officer at Accela. "KCI brings a unique combination of government expertise, infrastructure knowledge, and digital transformation capabilities that make them an ideal partner to help customers realize the full value of the Accela Civic Platform and Novotx Elements XS. Together, we're helping agencies create a more geo-connected future for community development and public infrastructure."

"Public agencies are being asked to do more with less, and the right partners make the difference. Our expanded relationship with Accela is an important step for KCI. By combining our permitting and asset management expertise with the Accela Civic Platform and Novotx Elements XS, we can help agencies break down silos, modernize how they work, and gain a connected view of their communities and infrastructure," said Trent Park, Senior Director of Growth at KCI Technologies, Inc.

The companies will continue to collaborate on customer implementations and support, industry events, solution development, and joint initiatives focused on helping agencies streamline operations, improve service delivery, and maximize the value of their technology investments.

About Accela

Accela® empowers governments to deliver exceptional public services by connecting people, processes, assets, and infrastructure through a modern cloud platform. The Accela Civic Platform supports the full spectrum of civic operations, from permitting and licensing to inspections, compliance, and citizen engagement. Enhanced by Novotx Elements XS, Accela's GIS-native asset and work management solution, agencies can manage the complete lifecycle of community development and infrastructure operations. Accela provides a unified platform that bridges regulatory services, enterprise asset management, field operations, and location intelligence, helping governments operate more efficiently and serve their communities more effectively. Visit Accela.com to learn more.

About KCI Technologies, Inc.

KCI Technologies is a 100% employee-owned engineering, consulting, and technology services firm ranked #50 on Engineering News-Record's (ENR) 2026 Top 500 Design Firms list, with more than 20 years as an Esri partner and deep expertise in infrastructure, GIS, land management, and asset management. KCI's dedicated Land Management and Asset Management practices help state and local governments connect community development with long-term infrastructure stewardship, linking permitting, licensing, inspections, capital projects, operations, and lifecycle management. With nearly a decade of experience supporting land management initiatives and a highly qualified asset management team with professionals certified by the Institute of Asset Management (IAM), KCI combines industry expertise, technology, and data-driven solutions to help agencies modernize their operations, maximize the value of their information, make better infrastructure investment decisions, and deliver higher levels of service to the communities they serve.

Media Contacts

Accela
Angela Holden | [email protected]

KCI
Whitney N. Shumaker | [email protected] 

SOURCE Accela, Inc.