ACCENT Marketing Services Recognized Among the Best in the World by ContactCenterWorld.com

JEFFERSONVILLE, Ind., Nov. 19, 2010 /PRNewswire/ -- ACCENT Marketing Services, a member of the MDC Partners Network, and a provider of customer engagement solutions, received several honors this month in Las Vegas at ContactCenterWorld.com's 2010 Top Ranking World Performers Conference and Awards ceremony.

ACCENT's Kansas City, Mo. contact center general manager Craig Johnson as well as Tell City, Ind. people services manager Vicky Staats competed against the industry's top performers from over 30 different nations.  Based on delegate votes and final award status at the initial qualifying conference, the Kansas City contact center won second place for Best Outsourced Contact Center and Johnson won third place for Best Contact Center Leader.  Additionally, Staats received third place for Best HR Professional.

In June, both Staats and Johnson as well as the Kansas City contact center won gold medals in their respective categories during the conference's first round of regional awards held in Orlando, Fla. Those honors enabled them to advance to the world awards.  During the three-day world conference, leading professionals shared their best practices and were honored for the contributions they make on a daily basis to the contact center industry.  

"Being recognized among the best contact center professionals in the world is a tremendous accomplishment, and we couldn't be more proud of Craig, Vicky and the entire Kansas City center," said Linda Ruffenach, ACCENT's president of engagement management.  "ACCENT has the best talent in the industry, and every day we prove that to our clients as we extend the lifetime value of their customers through meaningful and engaging conversations."

In addition to the honors bestowed upon ACCENT's employees, the company was also ranked last week among the top 20 outsourcers in ContactCenterWorld.com's 2010 Outsourcer Rankings.

About ACCENT Marketing Services, LLC

ACCENT, a member of the MDC Partners Network, is the performance marketing company for marketers who need to maximize their brand's ability to engage with consumers and influence behavior, while generating a better return on their investment.  The company's data-driven approach transforms customer service touchpoints across the phone, online and social media channels into powerful relationship and brand-building tools. Founded in 1993, ACCENT employs more than 2,000 people across the United States, Jamaica and the Philippines.  For more information, visit www.accentonline.com.

SOURCE ACCENT Marketing Services, LLC