ActivTrak Productivity Lab: Logistics Sector Has Longest Workday and Highest Burnout Risk Among Workers

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May 07, 2025, 10:00 ET

Logistics workers also rank highest in AI adoption

AUSTIN, Texas, May 7, 2025 /PRNewswire/ -- The ActivTrak Productivity Lab today announced key findings for the logistics sector revealing it has the longest workday at 9 hours and 10 mins, 26 mins longer than the cross-industry average. Additionally, logistics leads all industries with 20% of workers overutilized and 15% at risk of burnout.

Overutilization refers to an employee who exceeds their daily productive hours goal by more than 30%, based on thresholds set by their employer. Burnout risk applies to employees who spend more than 75% of their time overutilized annually.

The Productivity Lab studied three years of anonymized workplace data spanning 23 industries, including 774 companies and 218,900 employees. The findings reflect user activity behavior for 2,190 logistics employees compared to their cross-industry peers, from January 1, 2022 to December 18, 2024. Data showed:

Logistics workers log the most daily productive time at 7 hrs 3 mins, 46 mins longer than the overall average
Logistics workers rank second in daily collaboration time at 56 mins, averaging 18 mins longer than the overall average
72% of logistics workers adopted AI tools in 2024, the most across industries studied
Logistics employees have the highest daily AI usage, nearly 3 mins longer than the overall average

"Logistics leaders face a double-edged sword: their teams demonstrate the highest daily productivity and AI adoption in the workforce, yet they're also at the greatest risk of burnout," said ActivTrak's Head of Productivity Lab and Chief Customer Officer, Gabriela Mauch. "Amid external pressures like rising tariffs, sustaining performance requires smarter workload design — redistributing tasks, managing collaboration overload and ensuring AI isn't just adding efficiency, but also alleviating pressure."

Customers in logistics, including Echo Global Logistics, use ActivTrak to improve productivity and optimize strategic resource allocation.

"Workforce analytics isn't about control. It's about aligning the needs of the business with the needs of your employees. When expectations are clear and met on both sides, you end up with a stronger culture, a more productive team and ultimately a high-performing company," said EVP of Strategic Analytics, Scott Friesen. "We've realized over $600,000 in labor savings so far due to better workforce allocation and that number is just going to continue to grow."

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About the ActivTrak Productivity Lab
The Productivity Lab is a center for research and expertise on the future of work. Through reports, benchmarks, assessments and best practices, we provide an in-depth understanding of workforce activity data across people, processes and technologies. This work is delivered through consulting and advisory services that help leaders across industries identify trends, improve performance and validate workforce investments – ensuring workforce productivity is sustainable and optimized for success. Productivity Lab findings have informed the work of leading industry analysts, media and research organizations. To learn more visit: https://www.activtrak.com/productivity-lab.

SOURCE ActivTrak