Addressing the Impacts of Engagement in Healthcare to Take Center Stage at Studer Group and Huron Conferences

Understanding and managing engagement levels in the healthcare industry has both financial and clinical impact. For example, research shows engaged employees are more likely to participate in hand hygiene practices that reduce infection, and are less likely to work around safety protocols. Meanwhile, engaged physicians are more productive, which can translate into an extra USD $460,000 in patient revenue per physician.¹  

In terms of patient engagement, costly hospital readmissions for patients with the lowest levels of engagement are twice that of readmissions for the most engaged patients.²

"In the past, healthcare professionals have relied on metrics that report employee satisfaction or patient experience, as examples" said Craig Deao, Studer Group senior leader, who recently authored a book on healthcare engagement and will keynote the conference. "As the industry assumes greater responsibility for healthcare organizations' results and patient health outcomes, it is no longer enough to have satisfied employees and patients; stakeholders will need to take ownership for their roles in improving engagement."

Attendees at The Engagement Conference will learn more about the research and explore the connection of engagement levels of patients, employees and clinicians to key performance indicators, clinical outcomes, and cost and revenue. In addition, subject matter experts will provide attendees with step-by-step tactics aimed at increasing engagement.

Studer Conferences are interactive learning events that attract healthcare executives, clinicians, trustees and employees. The Engagement Conference aims to provide the latest evidence on engagement and teach proven tactics that reduce employee turnover, physician burnout and readmissions while improving safety, productivity and market share. Over the past 17 years, Studer Conferences have featured some of the most effective speakers in healthcare, teaching evidence-based practices through a style that fully engages the audience.

For more information, or to register, visit https://goo.gl/xa1Ckn.

Sources
¹ Gallup Business Journal. "Want to Increase Hospital Revenues? Engage Your Physicians." June 2014.
² Health Affairs. "Patients with Lower Activation Associated with Higher Costs; Delivery Systems Should Know Their Patients' 'Scores'." February 2013.  

About Studer Group®, a Huron solution:
Studer Group is an outcomes-based healthcare performance improvement firm that works with healthcare organizations in the United States, Canada, and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial results. To learn more about Studer Group, a Huron solution, visit www.studergroup.com.

About Huron
Huron is a global professional services firm committed to achieving sustainable results in partnership with its clients. The company brings depth of expertise in strategy, technology, operations, advisory services and analytics to drive lasting and measurable results in the healthcare, higher education, life sciences and commercial sectors. Through focus, passion and collaboration, Huron provides guidance to support organizations as they contend with the change transforming their industries and businesses. Learn more at www.huronconsultinggroup.com.

Photo - http://photos.prnewswire.com/prnh/20161114/439308 

SOURCE Studer Group

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