BRIDGEVILLE, Pa., July 12, 2012 /PRNewswire/ -- AEC Group today announced it has received the 2011 EMC® Velocity™ Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Velocity Services Quality (VSQ) program.
The EMC VSQ program is a project-specific survey program designed for partners with Velocity Services designations to solicit customer feedback about the quality of the partner's service engagements. "This is the third consecutive year that AEC Group has received the EMC Velocity Services Quality Award, and we are extremely honored," said Kennith Rindt, Senior Vice President of Sales and Strategic Alliances at AEC Group. "I am proud of our team and their ability to continuously maintain this superior level of customer service year after year. We look forward to upholding the standards set forth by EMC's Velocity Services program as well as our internal expectations of delivering top quality service."
"It's great to see that we have a number of Velocity Solution Provider Partners around the world who continue to drive and deliver outstanding levels of customer service to their customers. The survey results demonstrate that these partners have embraced and honed their EMC services skills set to maintain high levels of customer satisfaction," said Brian Abernethy, Senior Manager, EMC Partner Services - Americas. "As an EMC Velocity Services Quality Award winner, AEC Group demonstrates leadership in service delivery quality and exemplifies the attributes to which EMC holds its own Global Services organization."
EMC Velocity Services designation enables a select community of trained and certified EMC authorized partners to deliver a comprehensive portfolio of services ranging from installation and implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer's information technology infrastructure.
About AEC Group
Founded in 1992, AEC Group is a Pittsburgh based End-to-End Technology Solutions Provider that focuses on delivering infrastructure, virtualization and communication solutions. AEC helps organizations ranging in size from the SMB market to the Fortune 100 leverage best-of-breed technologies to address business challenges. AEC is a founding member of M7 Global Partners, a national network of the country's leading IT consultants dedicated to delivering datacenter and desktop solutions with an emphasis on virtual desktop solutions. A certified WBE (Woman Business Enterprise) AEC serves the Greater Pittsburgh Region's businesses with solutions based on Citrix (Platinum Partners), EMC (Velocity ASN Partner), Microsoft (Gold Partners), Cisco, VMware and Avaya. AEC Group is located at 400 Bursca Drive, Bridgeville, PA 15017 and on the web at www.aecgroup.com.
EMC and Velocity are trademarks or registered trademark of EMC Corporation in the United States and/or other countries. All other trademarks used herein are the property of their respective owners.
SOURCE AEC Group