Airties and Qualcomm to Showcase Converged Broadband Experience Management Platform for 5G Fixed Wireless Operators at Mobile World Congress

• Airties Cloud now shows visibility of 5G FWA link performance providing unified view of QoE across WAN and LAN networks using Qualcomm® 5G Fixed Wireless Access Platforms
• Enables FWA operators to observe, diagnose, and fix connectivity issues automatically or through actionable recommendations for 5G broadband home gateways and extenders
• New capability available in Q2 to be demonstrated at Mobile World Congress 2025

PARIS, Feb. 6, 2025 /PRNewswire/ -- Airties, a global leader of AI-driven software that improves the home connectivity experience for ISPs, today announced that it will showcase its converged broadband experience platform for Fixed Wireless Access (FWA) operators using Qualcomm® 5G Fixed Wireless Access Platforms at Mobile World Congress 2025. This new capability builds upon the recent collaboration previously announced between the two companies, and enables FWA operators to observe, diagnose, and fix their subscribers' home connectivity issues automatically, or through actionable recommendations, across local (LAN) and wide-area wireless networks (WAN). 

Broadband service providers rely upon Airties' software for the ongoing optimization of their customers' broadband experience to help reduce churn, attract new customers, lower operating costs, and innovate in new ways. Airties' broadband experience platform includes Airties Edge; Airties Cloud; Airties Vision App; and Airties Orbit. In addition to home Wi-Fi, Airties Cloud can now provide WAN performance data and insights for FWA operators to determine whether they should take corrective actions for 5G CPE, such as frequency band changes, bandwidth provisioning, or switching base stations. This new capability will be commercially available in Q2 2025, as part of an ongoing collaboration between Airties and Qualcomm Technologies, Inc.

"Fixed wireless operators have been seeking the means to have a unified view into the home broadband experience of their customers, across their local and wide area networks, and that is precisely what we are now showcasing with Qualcomm Technologies," said Metin Taskin, founder and CEO of Airties. "Customers using our broadband experience platform can now measure and manage end-to-end performance quality across 5G and home Wi-Fi within Airties Cloud. We look forward to demonstrating this enhanced capability with Qualcomm at Mobile World Congress and offering it to FWA service providers around the globe in the weeks ahead."

"Ensuring a consistent and high-quality broadband experience for end-users is a top priority for all FWA carriers, and our collaboration with software innovators like Airties highlights the advanced managed network capabilities and optimizations Qualcomm 5G Fixed Wireless Access Platforms can help achieve," said Gautam Sheoran, Vice President and General Manager, Wireless Broadband & Communications at Qualcomm Technologies, Inc. "This collaboration represents a significant advancement in providing operators with the tools necessary to ensure seamless connectivity and high performance across both WAN and LAN networks."

Airties' AI-driven connectivity experience platform helps ISPs observe, diagnose and fix in-home connectivity issues automatically or through actionable recommendations. By personalizing the customer experience and optimizing home connectivity, it is designed to help improve customer satisfaction and NPS scores. Airties' data-driven insights, across devices and applications, help ISPs improve performance quality, market effectively, and deliver a premium managed broadband experience to consumers.

Key software solutions include:

• Airties Edge software for gateways/routers/extenders intelligently directs consumers' devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions; manages Mesh networking; optimizes QoS; and delivers critical data to Airties Cloud;
• Airties Cloud helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations; delivers insights on connected devices and application performance; and provides APIs to support operators' CRM systems, customer facing support apps, and Airties Vision App;
• Airties Vision, a white-label companion app, empowers homeowners to set-up and manage their home networks and set parent controls, prioritizations, guest access, and more; and,
• Airties Orbit, a continuous test automation platform for broadband service providers, customer premises equipment (CPE) manufacturers, and system-on-chip (SoC) manufacturers to support Wi-Fi integration efforts.

Airties has received many prestigious industry awards for its innovations, including: "Best Home Wi-Fi Solution Award" from Broadband World Forum; "Best Wi-Fi Service Provider Solution" and "Best Home Wi-Fi Product" awards from Wi-Fi NOW; "Best Wi-Fi Innovation" and "Best-In Home Wi-Fi Network" awards from Wireless Broadband Alliance; "Best Broadband Customer Experience" from Cable & Satellite International; and numerous others.

Additional information about Airties can be found at: www.airties.com. Additional information about Qualcomm can be found at www.qualcomm.com. To learn more about Qualcomm 5G Fixed Wireless Access platforms, visit link.

About Airties

Airties is a global leader of AI-driven software solutions that improve the home connectivity experience for ISPs to help reduce churn, attract new customers, lower operating costs, and innovate. Leveraging insights from millions of managed homes, Airties provides industry-leading customer experience measurement and optimization for broadband service providers to improve customer satisfaction and NPS scores. Airties' holistic suite of hardware-agnostic software enables ISPs to manage home connectivity, based on leading industry standards and open-source software, across their fiber, cable/DSL, and fixed wireless access (FWA) deployments. Airties' customers include leading service providers such as AT&T, Cox, Deutsche Telekom, Telia, Telstra, T-Mobile US, Vodafone, and many others across the world. More information is available at www.airties.com.

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark or registered trademark of Qualcomm Incorporated.  

SOURCE Airties