Alacrity Services Expertise Recognized By DS News
Leadership Team shares customer service philosophy and business insights in cover story.
EUGENE, Ore., March 3, 2017 /PRNewswire/ -- Alacrity Services' more than 18 years of success in the home repair and restoration industry is explored in-depth in the March cover story of DS News, a publication of The Five Star Institute.
The feature story on Alacrity Services, a Lowe's company, highlights the company's work culture and its growth from starting in Atlanta to being purchased by Fortune 50 company, Lowe's. It also provides insights into Alacrity's move to become a more full-service company and expand its industry footprint.
"Alacrity is poised for continued growth over the next several years while ensuring the quality of service we currently offer our clients," said CEO Jonathan Miko. "As Five Star Institute's publications keep our industry up-to-date on cutting edge companies, news, and events, it is an honor to see our team's hard work highlighted for Five Star's members."
Ed Delgado, President and CEO of The Five Star Institute, said Alacrity was a logical choice for the magazine. "In the complex world of mortgage servicing and property restoration, it's the companies that are able to diversify business operations that weather market fluctuations. Alacrity Services provides an example to the industry in terms of a company that has succeeded in providing exponential growth and varied business strategy that adapts to prevailing market conditions."
The article includes comments from Miko, as well as Chief Business Development officer Keith Hemmer and director of new program development Jason Kendall. The cover story also features the company's network of 1,700 credentialed contractors and its September 2016 entrance into the direct-to-homeowner repair and restoration market with the launch of Resolve® powered by Lowe's [www.ResolvebyLowes.com].
"Inclusion in DS News adds momentum to our 2017 campaign to establish Alacrity's expertise working with contractors, insurance carriers, real estate investors and now — through Resolve — with homeowners too," Miko said.
About Alacrity Services
Alacrity Services (www.AlacrityServices.com) is a wholly owned subsidiary of Lowe's, and has been a leading supplier of home restoration and repair services since 1999. The company is powered by an elite, pre-screened network of contractors providing services covering a broad range of needs, from traditional home repairs to emergency services. The company's key markets include insurance carriers and financial and institutional investors. Alacrity Services is headquartered in Eugene, Oregon, with a second office in Charlotte, North Carolina and field staff strategically located across major metropolitan regions.
SOURCE Alacrity Services
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