ALC Celebrates 15 Years of Transforming Back Office Operations with Custom-Tailored HR and Finance Solutions

LOS ANGELES, April 23, 2025 /PRNewswire/ -- A La Carte Solutions, Inc. (ALC), a leading provider of integrated finance and HR solutions for small to mid-sized businesses, is celebrating 15 years of exceptional service and impact. Founded in 2010 by Shirley Wiliani, CPA, MBA, ALC has grown from a solo consultancy to an industry innovator with a mission to create stable and happy workplaces for American businesses.

"When I started ALC 15 years ago, I saw small- and mid-sized business owners struggling with back-office operations that were draining their resources and energy," said Wiliani, CEO of ALC. "I believed there was a better way to approach finance and HR—one that transforms these functions from necessary burdens into powerful competitive advantages that drive profitability and workplace satisfaction."

Impressive Growth Through Word-of-Mouth Success

ALC's revolutionary approach to back-office operations has fueled remarkable growth, with the company achieving 400% year-over-year organic growth through client referrals alone. This exceptional performance is matched by an impressive 91% employee engagement rate and an industry-leading 85% client satisfaction Net Promoter Score.

"Our growth metrics tell a powerful story," explains Sean Morse, CPA, MSAT, President of ALC. "When you deliver truly exceptional service that transforms businesses, clients become your biggest advocates. Our 400% organic growth is a testament to the tangible results we've achieved for our clients."

A Unique Three-Pillar Approach That Sets ALC Apart

ALC stands apart in the industry through its distinctive three-pillar approach, embodied in its brand promise to "WOW professionally and CARE personally." This methodology combines:

1. Custom-Tailored Solutions: ALC operates as a seamless extension of each client's team, delivering solutions precisely aligned with their unique challenges and opportunities. The company's dedicated teams implement best-in-class solutions that address complex challenges while avoiding the cost of over-hiring.
   
   
2. People-Centric Service: At ALC, the human behind the business always comes first. This people-first approach builds lasting relationships based on trust and delivers a deeper level of support and personalized service that makes clients feel understood and valued.
   
   
3. Expert Guidance: ALC's highly credentialed US-based team brings industry-specific expertise and deep operational experience to every client engagement, ensuring consistent, high-quality service delivery that guarantees accurate financial management, optimized operations, and sustained business success.

"We're not just solving technical problems—we're transforming how businesses operate and how people experience their workplaces," said Shelsie Greenfield, Director of HR Client Services. "Our approach combines rigorous attention to detail with an engaging and welcoming style that makes every interaction memorable."

"At the heart of ALC's success is our unwavering commitment to people," added Charley Stone, Chief People Officer. "We understand that behind every spreadsheet and policy is a human being seeking stability and fulfillment. By focusing on creating workplaces where employees feel valued and engaged, we're not just improving business metrics—we're enhancing lives."

Michael Thibodeau, CPA, MS, Chief Experience Officer of ALC, emphasizes the impact of their integrated approach: "The magic happens when finance and HR work in harmony. Our clients experience transformative results because we address both the financial foundation and the human element of their business simultaneously, creating systems that are not only efficient but also empowering for everyone involved."

The ALC Origin Story: From Vision to Industry Leader

ALC's journey began when Wiliani, after more than 20 years in leadership roles at fast-growing organizations, identified a critical gap in the market. Small- and mid-sized businesses lacked access to the high-level finance and HR expertise needed to scale effectively without the prohibitive cost of building internal departments.

Drawing on her extensive experience as a CPA with an MBA, Wiliani founded ALC with a mission to provide owners of small and mid-sized businesses with cost-effective, best-in-class finance and HR support, allowing them to grow and scale while creating stable and happy workplaces.

"Employee engagement has hit an 11-year low, with only 30% of U.S. employees highly involved and enthusiastic about their work," Wiliani notes. "This unhappiness, combined with financial instability, creates a devastating impact on both employees and employers. Our vision is to bring happiness and stability back to the American workforce by ensuring stable and happy workplaces for 10,000 U.S. employees."

Under Wiliani's leadership, ALC has expanded its service offerings to provide comprehensive finance and HR solutions, including CFO Advisory, full-service outsourced accounting, financial reporting and analysis, HR consulting and advisory, payroll processing, talent acquisition, performance management, and more.

Looking Forward: The Next 15 Years

As ALC celebrates this milestone anniversary, the company remains focused on its core mission while expanding its reach and impact.

"We're just getting started," Wiliani states. "The next 15 years will be about scaling our impact while maintaining the personalized approach that has been key to our success. We're committed to proving that back-office excellence isn't just about compliance and numbers—it's about creating workplaces where people thrive and businesses flourish."

About ALC

ALC provides personable, integrated, adaptable, and expert financial and HR services tailored to the unique needs of small to mid-sized businesses. With a team of highly credentialed professionals including CPAs, MBAs, and SHRM-certified experts, ALC helps business owners profit from experience, clear out confusion, gain clarity, and feel confident in the decisions they need to make to achieve business growth, operational efficiency, and strategic success. For more information about ALC and its services, visit www.alacarte-solutions.com or call 844.925.2227.

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SOURCE A La Carte Solutions