Allstate assisting customers impacted by Midwest tornadoes by opening Mobile Claims Centers

Allstate Insurance Mobile Claims Centers arrive in Washington and Peoria, IL, and Kokomo, IN, to make filing claims easier

Nov 19, 2013, 13:46 ET from Allstate Insurance Company

NORTHBROOK, Ill., Nov. 19, 2013 /PRNewswire/ -- Allstate Insurance Company has set up three Mobile Claims Centers and one Catastrophe Response Vehicle to help policyholders in Illinois and Indiana following the tornadoes that swept across the Midwest.

Mobile Claim Centers are self-contained motor coaches that are equipped with generators, satellite technology and high-speed internet connectivity so Allstate's National Catastrophe Team can set up temporary claim locations and provide policyholders claim support in areas hardest hit by the severe weather. The Catastrophe Response Vehicle is smaller in scale and allows claim teams to canvass severely damaged neighborhoods, find customers and help them get the claim process started on the spot.

Allstate's mobile claim locations as of November 19 are as follows:


Crossroads United Methodist Church

Home Depot          

1420 N. Main Street

5026 W. Holiday Drive

Washington, IL 61571

Peoria, IL 61615


Kroger Grocery Store


20 Cherry Tree Shopping Center

4005 South Lafountain

Washington, IL 61571

Kokomo, IN 46902

The locations of these units are subject to change. For an updated list of insurance Mobile Claims Center locations and times of operation visit

Allstate policyholders whose homes or automobiles have been damaged or destroyed by the recent tornadoes can contact Allstate by visiting their local agent, calling 1-800-54-STORM (1-800-547-8676), visiting a Mobile Claims Center, or logging onto

The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer, serving approximately 16 million households through its Allstate, Encompass, Esurance and Answer Financial brand names and Allstate Financial business segment. Allstate branded insurance products (auto, home, life and retirement) and services are offered through Allstate agencies, independent agencies, and Allstate exclusive financial representatives, as well as via, and 1-800 Allstate®, and are widely known through the slogan "You're In Good Hands With Allstate®." As part of Allstate's commitment to strengthen local communities, The Allstate Foundation, Allstate employees, agency owners and the corporation provided $29 million in 2012 to thousands of nonprofit organizations and important causes across the United States.

SOURCE Allstate Insurance Company