LAS VEGAS, May 5, 2016 /PRNewswire/ -- InformationWeek Magazine has named Allstate No. 6 on its "Decade Award" list of 10 companies that averaged the highest rankings on the annual Elite 100 list over the past decade. In addition, Allstate ranked No. 13 on the magazine's Elite 100 list of the leading U.S. users of business technology and received a Business Innovation Award in the customer experience category for its Good Hands RescueSM mobile technology.
"This recognition is a testament to the creativity of our team members who work hard to keep Allstate on the leading edge of business and technology innovation, year after year," said Suren Gupta, executive vice president of Allstate Technology and Strategic Ventures. "Our technology strategy delivers value by offering solutions that differentiate Allstate and improve how we serve our customers and communities."
Allstate's recognition by InformationWeek over the years was based on a number of technology initiatives, ranging from the use of data analytics to the introduction of IT-based products and services. The company's 2016 ranking reflects the successful development and launch of Good Hands RescueSM. This pay-per-use, on-demand service is aimed at disrupting the conventional market for roadside assistance, which typically involves paying a monthly or annual fee whether a customer uses the service or not. Allstate customers and the general public alike can access Good Hands Rescue via a mobile application or the website. Drivers use the app to request assistance, such as a jump-start or tire change, and track the arrival of the service provider real-time on a mobile device or computer. Potential service providers are notified digitally, reducing the need for intermediaries such as call centers and dispatchers, and payment is handled electronically up front. Real-time notifications can be sent to family or other designated individuals to keep them aware of every step of the rescue process.
"As business success becomes even more dependent on the ability to innovate in information technology, being represented on the InformationWeek Elite 100 list is one of the biggest honors a company can achieve," said Susan Nunziata, editorial director of InformationWeek.
This is InformationWeek's 28th year identifying and honoring the nation's leading users of information technology. The InformationWeek Elite 100 research tracks the technology-based investments, strategies, and results of some of the best-known organizations in the country. Unique among corporate rankings,the InformationWeek Elite 100 spotlights the power of business technology innovation.
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer, protecting approximately 16 million households from life's uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names. Now celebrating its 85th anniversary as an insurer, Allstate is widely known through the slogan "You're In Good Hands With Allstate®." The Allstate brand's network of small businesses offers auto, home, life and retirement products and services to customers in the United States and Canada. In 2015, The Allstate Foundation, Allstate, its employees and agency owners gave $36 million to support local communities. Allstate employees and agency owners donated 230,000 hours of service across the country.
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SOURCE The Allstate Corporation