Amdocs Announces Industry's First Policy Control Solution for Voice over LTE (VoLTE)

BERLIN, April 8, 2014 /PRNewswire/ -- At the Policy Control Conference, Amdocs (NASDAQ: DOX), the leading provider of customer experience systems and services, today announced the availability of Amdocs VoLTE Controller, a standards-based, virtualized policy control and charging rule function (PCRF) solution specifically designed to support the stringent feature requirements that enable a high definition (HD) quality and differentiated VoLTE experience. Already supporting VoLTE services at a Tier-1 North American operator, Amdocs has also been selected for policy control support of VoLTE by a European Tier-1 service provider.

By leveraging the Amdocs VoLTE Controller as a dedicated PCRF solution for VoLTE, service providers can deploy it alongside legacy PCRF systems, which can continue to support basic policy needs such as fair usage control.  With VoLTE features already proven in Tier 1 networks, and further enhanced to include additional services, the Amdocs VoLTE Controller supports key IP voice requirements that go beyond guaranteed quality of service (QoS), to encompass emergency call prioritization, voice roaming with QoS assurance, voice call reliability with session geo-redundancy, and differentiated IP voice services for flexible service plan bundling and customer-specific services. 

Based on the industry-proven and widely deployed Amdocs Policy Controller, this new solution can operate in a dedicated hardware environment or as a virtualized appliance, with pre-packaged services for rapid deployment in two months, and features ease of scalability to support the expected 10-fold increase in signaling that comes with VoLTE.

"Heavy Reading research revealed that more than 70 percent of operators believe their existing policy control systems will require additional features or upgrades to meet the stringent requirements for VoLTE," said Graham Finnie, chief analyst at Heavy Reading.  "Specialized policy solutions that can co-exist with legacy PCRFs will allow operators to leverage existing investments, and could give them a time to market advantage for VoLTE service introduction."

"Landline services have set the bar for voice and service providers are challenged to meet and exceed those expectations with VoLTE," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs.  "This solution extends policy control for VoLTE with its extensive support for emergency call services, voice roaming and other critical voice service attributes; having a specialized PCRF solution, designed with the rigors of VoLTE in mind, is vital for operators seeking to differentiate next-generation voice services over LTE."

Supporting Resources

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About Amdocs

For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations.  With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 21,000 employees serve customers in over 70 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our Form 6-K furnished for the first quarter of fiscal 2014 on February 11, 2014.

SOURCE Amdocs